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Participant
February 24, 2023

P: Photoshop 24.2 When trying to open or save box is blank

  • February 24, 2023
  • 80 replies
  • 32812 views

When tryin to open a file by choosing the file menu then open the browse box is blank. Version 24.2

 

80 replies

Participating Frequently
February 17, 2025

bro what i did was a complete reinstall.  Wipe everything clean and install again, not the most convenient fix but a no-brainer, and PS got to work and save like normal again.

Participant
February 14, 2025

Im Still have this issue on my macOS , how should I fix the problem without losing my files?

Community Expert
November 8, 2024

First of all most of us don't work for Adobe. We're just helping out, but I don't understand how you could've lost all your work by default in the preferences. Adobe automatically. saves your work every 10 minutes ....so you must have it somewhere.

Hope this helps. 

headTrix, Inc. | Adobe Certified Training & Consulting
Participant
November 8, 2024

ITS UNBELIEAVABLKE HOW YOU GUS=YS ARE CONSIDERED COMPETENT AND STILL WORKING FOR THIS COMPANY OR WHAT THE LL THIS COMPANY USES ITS MONEY ON.

I JUST HAVE LOST HOURS OF MY WORK!!!!!! MASFKLLKSX;JDKSLGFJDKLSG

Participant
July 26, 2024

Still have the same problem. And everything is up to date... Do we have an idea how to fix it?

Tonelux
Participant
June 7, 2024

Resetting settings is a stupid way of fixing a bug.  Adobe needs to fix this.  I don't have the time to redo all my menues and settings because they can't fix a bug.

Participant
March 19, 2024

that worked.

Participant
January 10, 2024

This issue seems to stem from a conflict with saving location: cloud vs computer

 

The fix I had to use the last time was this:

Photoshop>Settings>File Handling>Default File Location  change this to ON YOUR COMPUTER

 

THEN:

MacOS Preferences>Security and Privacy>Full Disk Access

 

I hope this helps. This was very frustrating for me in a school setting when it was happening on 25 lab computers.

Participant
January 10, 2024
So, this bug reappeared again after updating to v25, it's annoying how you
fellas have not fixed this issue.

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Mail: igor@ristovski.info
www.ristovski.info
www.behance.net/commie
Participant
January 9, 2024

Every time I try to save, I get a blank box with no options. PS is up-to-date. I have reset the preferences and yes, I have restarted the Mac. Im at a loss and and so are the files I just created. 😞