Participating Frequently

P: Photoshop 24.3 Bug - Select Subject White Line in Mask

Forum|Forum|3 years ago
March 24, 2023
11 replies
1214 views

Hey there,

I've recently started getting unusual artifacts whilst using Select Subject. By default I have it set to 'Cloud Processing' & when using this it creates a white border at the bottom of my image (on the mask). This is definitely a new scenario that I've not had before so I wonder if any recent changes might have caused this.

I changed my default processing to 'Device' & re-did my steps, this time I did not see the mask issue.

So I believe this suggests its local to Select Subject's Cloud processing option. I use this tool everyday on multiple images as I'm a e-commerce retoucher, it happens every single time without fail.

1. Adobe Photoshop 24.3.0

2. Ventura 13.2.1

3. Run select subject (cloud option), make mask. That simple.

4. Issue presented below. If the cutout meets the end of the bottom canvas (haven't tested left, right & top) it will leave a line of black.

macOS

This topic has been closed for replies.

S

StefanKlein

Known Participant

Sorry, but how many years is this fix gonna take?

Btw. this website is supposed to send me an email in case someone answers. But it doesn´t. Well, just another bug...

GCWBAuthor

Participating Frequently

Yep. Can confirm I still get this issue as well. Crazy to think it effects every single select subject cutout & they've not prioritised it. I can't imagine the amount of cutouts that have white lines on the mask at the bottom that people aren't aware of.

R

Ricardo Roberto

Participant

Hello, I've been having this issue for ages. my select subjec tool always leaves a small white line when masked. I have the v25.4 installed, was hoping it would be fixed with the update but it happens every time sitll

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lindar89843747

Participant

I'm having the same issue. Very annoying. I have to go back in and select that area. It sometimes happens on the sides too.

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George5FFD

Participant

Thanks!

CShubert

Community Manager

Thank you @GCWB the team is on it and will get back to you when there is an update.

CShubert

Community Manager

We see this as well @GCWB and will see what the team comes back with.

GCWBAuthor

Participating Frequently

Right gotcha, I mean I can recreate it seconds as it happens on every single image. See below. I simply duplicate the layer, run select subject (key point - with cloud processing turned on) & it produces it every time.