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BDRANEY
Participating Frequently
January 23, 2018

P: Photoshop CC 19.1 - UI doubled in size (Win 10)

  • January 23, 2018
  • 96 replies
  • 1503 views

Hello. My entire Photoshop layout has doubled in size with this new update; it looks like it's in Windows Safe Mode. Is there a way to fix this? I am currently uninstalling and re-downloading the previous version because my eyes were melting from the bloated interface.Note: This conversation was created from a reply on: Photoshop CC 2018 (19.1) update now available.

96 replies

Inspiring
January 26, 2018
Windows 8.1
Monitor set at 1920x1080
Up-scaled to 150% on desktop
Latest PS 19.1 on auto resolution and running at 200%
Receiving error message about 'clipping'.
PS shut down
Replaced .exe file with 19.0.1
Rebooted PS
Not receiving error message about 'clipping'
Nothing else was changed
Still running at 150% up-scaled desktop
PS running at 200%
Info-balloons for the tools on left now show correctly.
Not tried the new function select but I believe it wont work because it's not in the exe code to operate.
Participating Frequently
January 26, 2018
I am going to try that on my Windows 10 machine...

Update: I tried and indeed it solved the scaling problem for me. But as expected, Photoshop is messed up by using the 19.0.1 exe.  For example: the new function select subject is visible but doesn't work anymore.
Hannah Nicollet
Community Manager
Community Manager
January 26, 2018
Hi Adrian,

That's very interesting. When you say Photoshop is working, do you mean that (in keeping with this thread) your UI doubled in size when you first installed but using the .exe from 19.0.1 addressed that? 

What is the resolution of your monitor and what do you have scaling set to? And then in Photoshop, what is the UI scaling set to? Preferences > Interface

Thanks,
Hannah
Inspiring
January 26, 2018
I have copied Photoshop.exe 19.0.1 into the folder and renamed the PS19.1.0.exe to something else. PS is now working. Therefore there is a bug in the 19.1.0 exe code.
Legend
January 26, 2018
If you're on 8.1, then Photoshop's preference is the only thing that will change its scaling. In Photoshop, go to Preferences > Interface... and se the UI Scaling to 100%.
Inspiring
January 26, 2018
Participating Frequently
January 26, 2018
Yes. This is at 125%.
Hannah Nicollet
Community Manager
Community Manager
January 26, 2018
Just to be clear, this screenshot is set at 125%, is that correct?
Hannah Nicollet
Community Manager
Community Manager
January 26, 2018
Thanks Martin. I see what you mean. I'll submit that to our engineers with your screenshot. Thanks for providing that - it always makes it easier.

~Hannah
Participating Frequently
January 26, 2018
Hannah, I noticed that there are actually more problems with the UI scaling. I saw that not all parts of the interface scale properly, at least not at 125%. For example, the small arrows for expanding panels don't scale from 100 to 125%. Also, look at the file names (in the info after the file names): the '*' and the 'x' overlap and also the 'Saving 67%' is too close to the 'x'. At 150% it looks good again, (but that I can't use for my screen). So it's not only that I would like to see UI downscaling, it seems that the current scaling also doesn't work properly.