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Participant
September 30, 2021

P: Photoshop crashes after iPadOS 15 update on iPad Pro

  • September 30, 2021
  • 28 replies
  • 4485 views

Hi, 

 

After downloading ios15 on my iPad Pro my photoshops keeps crashing. Anyone else with this problem? Mostley it happens when I am retouching.

 

Kind Regards 

 

 

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28 replies

Participant
September 9, 2022

Having the same issues as many others. Have I have iPad 11 pro, latest version of photoshop but after using the healing brush tool it just freezes. This is making photoshop for the IPad useless. Is there a fix yet? 

Participant
September 1, 2022

Same infuriating issue. PS functionality is extremely limited on the ipad (hoping for actions support soon), so I mainly use it for spot healing, but it freezes so often I'm thinking of just giving up and returning or selling my ipad as it's the main reason I have it. Airplane mode seems to help slightly, and I love being able to edit away from my computer, so I'm still holding out hope for some sort of update/fix. 

Participant
August 14, 2022

Same issue for me - used to be fixable by uninstalling and reinstalling but that no longer works. Using on iPhone with latest updates and PS Express is updated to the latest version. Everytime I'm in 'mix' and try using the cutout feature it only works for a couple of seconds then the app crashes. Working offline has the same effect. Please can someone from Adobe update this thread with either a fix or information on how to get a refund, thanks

mikec64014630
Participant
August 14, 2022

August 2022 and I am having the issue as well, app is unusable.

Participant
July 26, 2022

I am still having this issue. Updated to latest IOS 15.6 and updated the latest photoshop version today. The problem still persists, freezing up after using the spot healing brush. I've tried working in airplane mode/no wifi and it doesn't help. When will this get fixed?! The only reason I bought my ipad was to do some retouching using the apple pencil, making my workflow a lot faster. With this bug, it's taking me twice as long to complete anything. Photoshop for ipad is completely useless. 

Participant
June 3, 2022

This is exactly my issue also. I get about 2-6 spots

cleaned and freezes. 

Participant
May 23, 2022

This is exactly where I am having problems as well. The retouching tool will work fine for a little while and then just freeze up. 

Kenoregan
Participant
May 19, 2022

This happening to me too using the spot healing tool with an apple pencil on ipad pro 11 ipados 15. Have tried disconnecting from wifi and setting airplane mode. Then unistalling and reinstalling app. Still freezes after a while.  Really frustrating

Adobe Employee
April 20, 2022

If you see a black screen on application launch, quit and relaunch the app to get it showing again.

Participant
April 20, 2022

My screen is black and frozen. I have iPad Pro, latest.   I don't know how to resolve. In the fall and January I lived on photoshop on this iPad. Help