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Participant
Apr 14, 2022 7:36 AM UTC
Released

P: Photoshop creates a gude log while working with files

Beim Arbeiten mit der aktuellen Photoshop-Version hängt sich Photoshop nach kürzester Zeit auf, d.h. die Bedienoberfläche und Menüs verschwinden und ein speichern ist nicht möglich. Folgende Fehlermeldung schreibt er in die log-Datei (gude-2022-04-14.log):

 

[WARN] WGudeRequest::applyAutoDetectProxyAutoConfigSettings Failed to autodetect proxy settings. WinHTTP Unable To Download Script. last error code = 12167

 

Hat jemand ein ähnliches Problem und kann mir helfen? Vielen Dank.

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500 replies

Participant
Nov 1, 2023 1:44 PM UTC

That solution is working. 

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Diane4639
Inspiring
Mar 11, 2023 7:47 PM UTC

I've noticed that my images keep disappearing out of their folders, and one I worked on last evening for about three hours is gone! I had a folder with thousands of brushes and textures, etc., broken down into about 80 categories, AND EVERY FOLDER IS NOW EMPTY. 
And now I opened Photoshop and clicked on “Open Most Recent” and except for 1 file, THE LIST OF PREVIOUS PHOTOS I WORKED ON is also gone!  I can’t even think straight I’m so upset about all this!!!!!  This started with the GUDE issue.  I have since uploaded the latest update for Photoshop.  Thank you!  Diane

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RosaPerry
Inspiring
Mar 10, 2023 4:09 PM UTC

@Diane in Ohio 

 

You're welcome.

 

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Rosa
Diane4639
Inspiring
Mar 9, 2023 10:25 PM UTC

Please help.  I don't know what Gude files is or where it came from.  Some instructions I've read on the internet as to where uncheck something do not apply to the most-recent version of Photoshop.  How do I stop these Gude files from showing up?  I don't even know what they are!  Thank you!!! Diane G.

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RosaPerry
Inspiring
Mar 10, 2023 7:17 AM UTC
Hi Diane, this issue has been fixed with the release of 24.2
 
 
CoryShubert • Adobe Employee , Feb 24, 2023

Thank you everyone for your patience. This issue has been fixed with the release of 24.2.

Thank you,

Cory

 

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Rosa
Diane4639
Inspiring
Mar 10, 2023 2:41 PM UTC
Hello and thank you. I'm in Adobe Creative Cloud everyday and update daily
as updates are noted. I did see this one today and downloaded it.
Hopefully, it will do the trick! Thank you.
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Participating Frequently
Feb 24, 2023 8:14 PM UTC

Thanks, Cory! I was one of the OPs, and v24.2 just rolled out to my PC this morning and fixed the issue. Much appreciated.

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LagunaJim1
Participating Frequently
Feb 24, 2023 7:00 PM UTC

Def fixed for many/most of us with PS 24.2.0   🙂

Have a nice weekend!!  /jim

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CShubert
Community Manager
Community Manager
Feb 24, 2023 6:08 PM UTC

@scubaraven are you still seeing the issue? Have you updated to 24.2?  If you are, please let us know and share your sysinfo.

 

Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

Cory

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scubaraven
Participating Frequently
Feb 24, 2023 6:04 PM UTC

Why am I not surprised an Adobe Employee reports this problem as fixed? STILL HAPPENING.

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Participant
Feb 24, 2023 4:26 PM UTC

Goodbye, gude.log. You've almost grown on me.

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RosaPerry
Inspiring
Feb 24, 2023 1:00 PM UTC

Thank you. I have PS 24.2 now, (Queensland, Australia) and the gude log file bug is resolved for me. 

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Rosa