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Participating Frequently
Mar 16, 2025 9:10 AM UTC
Open for Voting

P: Photoshop on iPad crashes at launch (iPadOS 18.3.2)

I have been trying to use Ps on my iPad for many years now and it has never worked! The app crashes on launch dispite all my efforts of offloading/uninstalling, changing region, signing out of CC etc. I've even reset my whole iPad to a clean install and it still do not work!!!

 

I am posting this in response to my review I left on the App Store, but I'm not holding out much hope to a resolution.

 

I'm using an iPad Pro (12.9-inch) (5th Generation) 

MHR63B/A

256GB with 142.92GB Available

Currently running iPadOS 18.3.2 but it's never worked on all previous iPadOS versions

 

{Thread title updated by moderator}

2 replies

Participating Frequently
Mar 17, 2025 8:21 PM UTC

Hello and thank you for your response 

 

I am not running a VPN on my iPad and this is only affecting Ps and not any other CC app, Lr or Fresco etc

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Adobe Employee
Mar 17, 2025 5:57 PM UTC

Hi Scott, are you running any VPN related service on your iPad? Also I noticed that you have the CC account and wanted to know if this is specifically ONLY affecting Ps or other CC apps (I notice you have Lightroom as well).

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