Participant

P: Photoshop web does not finish loading my image; can't edit

Forum|Forum|3 years ago
March 9, 2023
23 replies
3210 views

Ps Beta non carica l'immagine

Web

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D

default289564832umea5

Participant

not loading anything

M

Michael.P.Meyer

Participating Frequently

started file in ipad photoshop, open in web failed

D

default28943687j93ysm

Participant

Unable to select and edit the contents

D

default28919636zfuaq6

Participant

keeps freezing

CShubert

Community Manager

Hi @default28919636zfuaq6 sorry to hear this. Could you share any screenshots and what your workflow is when this happens?

Let's make sure your computer specs meet Ps web requirements:

https://helpx.adobe.com/photoshop/system-requirements-web.html

P

PARCO

Participant

Stuck on loading document for a few minutes now. Cookies are not being blocked. Other docs had multiple errors when loading, also were terribly slow to open. I also cannon get Open in desktop app button to work.

CShubert

Community Manager

Hi @PARCO sorry to hear this. Curious what browser and version you are using, have you tried another browser?

Can you share screenshots of the error message(s) you are seeing?

D

default28858508zj3qe1

Participant

Load the image

CShubert

Community Manager

Hi @default28858508zj3qe1 sorry to hear this, could you share more information?

CShubert

Community Manager

Hi @default28832571gfeedc sorry to hear this.

Could you share some more information or screenshots on what you are seeing and what your workflow is?

What browser and version are you using, have you tried another browser? Are you able to open any files or is the issue only with this one? Does your computer meet the specs for Ps on web?

https://helpx.adobe.com/photoshop/system-requirements-web.html

D

default28820916czl8vi

Participant

I was trying to drag and drop a picture on the Ps (Beta) web app and it did not work. please look into it ASAP. Thanks

D

default28829993satbtc

Participant

it is not letting me edit my pictures

D

default28811335zbmyal

Participant

idk wy, its my first time

CShubert

Community Manager

Hi @default28811335zbmyal sorry to hear this.

What browser and version are you using, have you tried another browser? Are you able to open any files or is the issue only with this one? Does your computer meet the specs for Ps on web?

https://helpx.adobe.com/photoshop/system-requirements-web.html

D

defaultt4wybyisx6g1

Participant

it wont load

CShubert

Community Manager

Sorry to hear this @defaultt4wybyisx6g1

What browser and version are you using, have you tried another browser? Are you able to open any files or is the issue only with this one? Does your computer meet the specs for Ps on web?

https://helpx.adobe.com/photoshop/system-requirements-web.html

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