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default37ki42im8gbi
Participant
August 9, 2022

P: Photoshop web shows "Get desktop app" instead of open in desktop app.

  • August 9, 2022
  • 2 replies
  • 397 views

I have the photoshop desktop app. However, when viewing PSDC files from a link, the files will open in photoshop web and I do not have the option to open in desktop app, only the "Get desktop app" button. 

My photoshop is updated to the latest version.

 

 

    This topic has been closed for replies.

    2 replies

    Pete.Green
    Community Manager
    Pete.GreenCommunity Manager
    March 17, 2023

    This issue should now be resolved -- please let us know if you still see this issue!

    K
    Kevin2ME
    Participant
    August 9, 2022

    IM REVIEWING FILES ON LINE AND WHEN I WANT TO DOWNLOAD A FILE, I CLICK ON THE BUTTON AND THE NEXT PAGE TELLS ME TO GET THE DESKTOP APP.  I ALREADY HAVE PHOTOSHOP

    CShubert
    Community Manager
    CShubertCommunity Manager
    Community Manager
    August 9, 2022

    Hi @Kevin2ME , thank you for sharing your question. Would it be possible to share some screenshots of what you are seeing in your workflow so we understand where you are seeing this? 

     

    Thank you,

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