Participant

P: PNG are imported with white background on iPad/mobile (iPad OS 15.x)

Forum|Forum|4 years ago
November 16, 2021
3 replies
4695 views

Last night my ipad updated its self, with the latest version of software. Now everytime I import a PNG photo, it makes it have a white back ground. So its reckonizing it as a jpeg or something. super annoying. Can I turn off camera raw import?????

iPadOS

R

raydee20997139

Adobe Employee

This unfortunately is an issue with iOS and the latest iOS 15 is where it consistently reproduces. Mine worked just fine in iOS 14.8, but after updating to iOS 15 I see the problem as well. The workaround you've mentioned (sending a folder to the Files app on iPad) appears to be the obvious workaround here for the time being.

JJ SkywalkerAuthor

Participant

Also may have something to do with the ipad ios that just updated as well. I usually send png files from my imac via air drop, to the ipad, this saves the png files in my photos. When importing a png file into photoshop, the camera raw filter now pops and the image now looks like a jpeg with a white background. not sure if this is occuring from the camera filter or during the air drop, but this never happened before. I did find a way around it. To send the png files in a folder, then the ipad promts you where to save them. So i save them in the files location, now that ive saved them there i can import into photoshp through files and this by passes the camera filter.

M

Matt2178141691bl

Participant

Apologies if this has been posted before, I'm relatively new to Photoshop. I used to be able to import PNGs with a transparent background but now every PNG I import comes with a white background since the most recent update. Any ideas where I'm going wrong?

Ranjisha Sengupta

Legend

Hi there,

Thanks for reaching out.

When you say import, how are you bringing them into Photoshop?

You can't drag or paste a PNG from a website, for instance.

You have to save it from the website with its .png extension, and load or place it in Photoshop.

If the PNG file has transparency, Photoshop will honor it if brought in that way.

The giveaway is if you drag or paste and it comes in with a white background. That means the file almost certainly has a transparent background and will work if you load or place it from your hard drive.

Let us know if it helps.

Thanks & Regards,
Ranjisha

M

Matt2178141691bl

Participant

So the PNGs are files that I've saved that have transparent backgrounds and they were able to be imported before but when I import them now it comes up saying it's a raw file and it now displays a white background? It's only been since the latest Photoshop iOS update.

I'm importing it as a photo file if that helps?

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded