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FeedbackCommunityMember
Inspiring
October 23, 2017
Released

P: PNG Image Sequence Export Not Working

Just installed CC 2018 on 2 fresh new computers, and everything works fine except for png image sequence export. When we try it just says "Could not complete the Render Video command because of a program error". Any idea why?

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    40 replies

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    Loekvugs
    Loekvugs
    Known Participant
    January 13, 2018
    Hi Hannah,

    Can you give any indication of when this new release might be available?

    Regards,
    Loek
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    moe4871
    moe4871
    Participant
    January 12, 2018
    I don't mean any disrespect, Miss Hannah; however, we've been told that once before over a month ago and we simply require an ETA on it.
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    Hannah Nicollet
    Community Manager
    Hannah NicolletCommunity Manager
    Community Manager
    January 12, 2018
    Hi Everyone,

    Thank you all for your feedback. This issue will be resolved in the next release of Photoshop. 

    Regards,
    Hannah
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    josephp64553629
    Participating Frequently
    January 12, 2018
    I can't get this work. It won't even bring up the render video dialogue box, and goes straight to rendering (at 29fps; not what I want), and then hangs at 50%. What is being done? Thanks
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    FeedbackCommunityMemberAuthor
    Inspiring
    January 12, 2018
    Waiting here for ''another official Respond! 
    Please, this is urgent
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    FeedbackCommunityMemberAuthor
    Inspiring
    January 7, 2018
    Awaiting patch as well. I have to use my old mac running CC 2015 to get it to work.
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    FeedbackCommunityMemberAuthor
    Inspiring
    January 4, 2018
    Indeed 2 months without upgrading... please patch this Adobe
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    Anonymous
    January 4, 2018
    Any news? 2 months... nothing changes
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    moe4871
    moe4871
    Participant
    December 26, 2017
    Any ETA on the fix
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    Anonymous
    November 20, 2017
    Also, if one makes a Timeline (Create Video Timeline) the png file format disappears from File>Save As.

    Opening a video or creating a Video layer does the same as well.
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