Inspiring

P: PNG Image Sequence Export Not Working

Forum|Forum|8 years ago
October 23, 2017
40 replies
1437 views

Just installed CC 2018 on 2 fresh new computers, and everything works fine except for png image sequence export. When we try it just says "Could not complete the Render Video command because of a program error". Any idea why?

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Loekvugs

Known Participant

Hi Hannah,

Can you give any indication of when this new release might be available?

Regards,
Loek

moe4871

Participant

I don't mean any disrespect, Miss Hannah; however, we've been told that once before over a month ago and we simply require an ETA on it.

Hannah Nicollet

Community Manager

Hi Everyone,

Thank you all for your feedback. This issue will be resolved in the next release of Photoshop.

Regards,
Hannah

J

josephp64553629

Participating Frequently

I can't get this work. It won't even bring up the render video dialogue box, and goes straight to rendering (at 29fps; not what I want), and then hangs at 50%. What is being done? Thanks

F

FeedbackCommunityMemberAuthor

Inspiring

Waiting here for ''another official Respond!
Please, this is urgent

F

FeedbackCommunityMemberAuthor

Inspiring

Awaiting patch as well. I have to use my old mac running CC 2015 to get it to work.

F

FeedbackCommunityMemberAuthor

Inspiring

Indeed 2 months without upgrading... please patch this Adobe

A

Anonymous

Any news? 2 months... nothing changes

moe4871

Participant

Any ETA on the fix

A

Anonymous

Also, if one makes a Timeline (Create Video Timeline) the png file format disappears from File>Save As.

Opening a video or creating a Video layer does the same as well.

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