Inspiring

P: Polygonal Lasso Tool very slow when autoscrolling to the left

Forum|Forum|7 years ago
November 14, 2018
24 replies
1564 views

Since I upgraded from Photoshop CC 2015 to CC2019 it has been a torture to work with Photoshop. Very laggy performance, polygonal lasso tool very slow when autoscroll to the left (even with Shift pressed). The properties tab doesn't close when clicking on "X" button, but it closes when you try to move the window.
The redraw is very slow, with several problems of visualization. For example, if I have 2 files open and I wanna flick from one file to another (Ctrl+Tab) my screen doesn't update and I need to undock it the from tab to redraw my screen.
Almost every time, if I'm working with my file docked in Tab mode, all the shortcuts stop to work and I need to undock in order to have the shortcuts working again.
In summary, its impossible to work healthy.

I've checked already and tried different settings on Preferences, but nothing has changed.
I've tried to remove Adobe CC products from my machine and reinstall from scratch, but nothing has changed.
All the drivers are updated to the latest version.

My system:

CPU Intel Xeon E5-2697 v4
Nvidia Geforce GTX1080
128 GB RAM
Windows 10 latest version
Wacom Intuos latest version

From System Info:

Adobe Photoshop Version: 20.0.0 20180920.r.24 2018/09/20: 1193433 x64
Number of Launches: 14
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.17134.1
System architecture: Intel CPU Family:6, Model:15, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 18
Logical processor count: 36
Processor speed: 2 MHz
Built-in memory: 130949 MB
Free memory: 94597 MB
Memory available to Photoshop: 135138 MB
Memory used by Photoshop: 70 %
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4

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FeedbackCommunityMemberAuthor

Inspiring

I have posted this as a reply to Adam as well - but as I almost hadn't tried his fix (which did fix the issue for me) because of your response that says it's fixed in 20.0.2, I'm posting it here as well:

I'm using Photoshop 20.0.6, and switching layers on/off did update only after minutes of waiting. Also, drag'n'dropping groups from one file into another immediately displays the wireframe - but the actual contents of the group are only shown after a heavy delay (minutes, not seconds). Apparently, saving the file immediately updates the image without any delay.

Performance is otherwise just fine, no noticeable slow-down or lag. Those are pretty small files (2000x1000 pixels, maybe 10 or 20 layers), and this is on a very fast machine (SSD, i9-9900K, 2080Ti). The issue looks more like Photoshop just not updating the view than an actual performance issue.

I renamed HalideBottlenecks.8bx as Adam suggested, and now it works as expected (image/preview is immediately updated when hiding/showing layers).

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FeedbackCommunityMemberAuthor

Inspiring

Just as another datapoint: I'm using Photoshop 20.0.6, and switching layers on/off did update only after minutes of waiting. Also, drag'n'dropping groups from one file into another immediately displays the wireframe - but the actual contents of the group are only shown after a heavy delay. Apparently, saving the file immediately updates the image.

Performance is otherwise just fine, no noticeable slow-down or lag. Those are pretty small files (2000x1000 pixels, maybe 10 or 20 layers), and this is on a very fast machine (SSD, i9-9900K, 2080Ti). The issue looks more like Photoshop just not updating the view than an actual performance issue.

I renamed HalideBottlenecks.8bx as you suggested, and now it works as expected (image/preview is immediately updated when hiding/showing layers).

In my case, the issue does not seem to return after working with Photoshop for a little while (probably had it open for about an hour now and did do some work ... but didn't work intensely with it, so that might still happen if I worked more intensely, or for a longer period of time).

F

FeedbackCommunityMemberAuthor

Inspiring

Hello Adam, It's been a while since you posted this, but I would just like to say that I had a similar issue with laggy scrolling and zoom. I'm happy to report that this solution resolved the problem. I don't really know how Adobe works, but I would suggest to them, in future updates, to change the name to have a tilde at the beginning of the filename like you said. Have a nice day.

Edit, this solution only works temporarily. The problem comes back after a few minutes. I believe Photoshop CC 2019 (and I think 2018 as well) has a memory leak. (Lazy Programming (or just an unidentified mistake, no one's perfect))

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FeedbackCommunityMemberAuthor

Inspiring

omg this is still an issue here. Fully updated, booted super fast, and slowly deteriorated to intensely slow. It's sooooo frustrating!!

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FeedbackCommunityMemberAuthor

Inspiring

I have the same problem and I just installed the latest update Photoshop 20.0.4
Mac OS X mac mini 2018, 3.2 GHz Intel Core i7 32 GB 2667 MHz DDR4 500GB SSD
It was sloow before and it is still slow.
And this with a fresh install on a fresh computer with only the initial settings, nothing changed.

I can barely paint or stamp copy or anything, its so slow.
Just on a plain 2000x1000pix JPG image, no layer or anything.

Same file with Photoshop CS4 on an old 2011 macbook - fast as hell in comparison!!!

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FeedbackCommunityMemberAuthor

Inspiring

I spent 4 hours yesterday with Adobe help because Photoshop CC 2019 has been locking up when I am entering metadata in File > File Info. Unfortunately, it has done nothing to solve the problem and I gave up in frustration when I was being asked the same questions for a second time. For the short time it has been working, I loved the reintroduction of the drop-down autofill text because I re-use a lot of key words and sentences from one image to the next. However, this is where the software has been freezing for me, especially in the copyright box. It is at the stage where it is unusable. Has anyone else had this problem? I am running Windows 10.

J

J453

Legend

Hi gang, there's are performance fixes in the 20.0.2 update (released late last night) for the issue where removing the halide bottleneck plug-in and the sub-issue reported that painting lags and shows a skinny cursor each brush.

Let us know if you're still issues with the current 20.0.2 release. Thanks.

J

J453

Legend

Do you have Overscroll enabled in preferences?