Participant

P: Preferences Menu is blank on macOS 13.1 Beta 3

Hi, since the last update 4 days ago. When clicking Photoshop->Setting the menu is blank.

I need to change my settings. Anyone else have the same problem?

I have done all the usual rebooting, checking for updates ect.

MacOS, MacBook Pro, 16GB memory ect...

Many thanks in advance.

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Community Expert

Try resetting your preferences:

Hold Shift+Ctrl+Cmd+Opt when launching PS (hold before launching and until the pop up asking to reset appears)

Community Expert

Hi, does it work once a file is opened? It is supposed to be Preferences...

Participating Frequently

V24.0.1 Bug on MAC M1 Pro

CMD K loads the preferences dialogue box, BUT the menu item is empty in the main tool bar. See the attached image.

I have reset the preferences by deleting them but the bug is persistent 😞

Any help please?

Inspiring

VERY odd; there is no such menu option on my (latest) version of PS, running on Mac. And there shouldn't be.

Command K opens the actual preferences.

Try uninstalling then reinstalling Photoshop using Adobe Creative Cloud and when asked, do not keep preferences. Better?

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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