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Inspiring
November 6, 2019

P: Program error with fade up from or to black on background layer

  • November 6, 2019
  • 12 replies
  • 601 views

Has anyone run into an issue where, with fade up from or to black on a background layer in an animation tiimeline the scrubber stops at the fade and pops up an unexplained "program error." Seems only to be on the background layer. No issue with a straight fade. (When it's a fade up, the scrubber won't even start and throws off the error. When it's a fade down, scrubber gets to fade and stops.)

OS Mojave 10.14.6, PS 21.0.0

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12 replies

Inspiring
November 6, 2019
Here are the shots. First one has the fade only on the text layer. No issue - you can see scrubber head goes past start of fade. Second on Layer 1 - seizes up. This is not an issue with regular fade, only with fade to black. We've been doing this for years with no issue for our digital signs. Now, I can't even open students' files that have FTB in them. It throws off a program error and says can't open. PS just updated the other day and this started.

Legend
November 6, 2019
You shouldn't be able to animate a background layer (it doesn't show up in Timeline animation). Can you post a PSD that exhibits his behavior or post exact steps to reproduce?