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Participating Frequently
September 17, 2024

P: PS 25.12 on MacOS 15 Menu Buttons freeze after using Camera Raw/Liquify (Intel Macs)

  • September 17, 2024
  • 145 replies
  • 31432 views

MacOS Sequoia 15

Photoshop 2024 and Photoshop (Beta)

Top menu not working after opening camera raw filter from Photoshop, making an edit and going back to Photoshop. 

Steps to reproduce
Open an image in Photoshop, make edits as usual

Select Filter > Camera Raw Filter

Make an edit, like adding a Vignette
Click OK to go back to image
Click on any item in the top menu - nothing is clickable

Must force quit application and reopen for menu items to be clickable again

 

145 replies

Participant
February 8, 2025

Almost 5 months now and still no real solution? 😞 

Participant
February 5, 2025

Hola tengo ele problema que la barra de arriba no funciona como que se congela y no hace ningúna reaccion, tengo que cerrar todo photoshpo y volver a reiniarlo para poder utilizar las opciones, si alguien pudieera ayudarme Gracias.

Community Expert
February 6, 2025

Hi @DJ_Martinez1919 
Is it the main menu bar at the top that becomes non-responsive? Could you include a screenshot?
Does it happen consistently after you do something? If you are able to reporodce the issue through the same steps, share those with us here.

What version of Photoshop are you using? I would sugest you look to see if you have the latest version and update if you have not.

The answers to the questions above will assist people here in helping resolve your issue.

Participating Frequently
February 4, 2025

I DON'T SEE that the problem has been solved... even with version 26.3 you have to go through the "libraries" shortcut after using camera raw

Participating Frequently
February 1, 2025

I am often unable to access and use the Photoshop menu bar on the majority of occasions especially if working with multiple images or layers and raw images. It doesn't make any difference how PS is called and images opened.

The editing feature work in the sidebar and the sub-menu bar within the editor but the main top bar menu simply doesn't respond. As a consequence am unable to use any File, Edit, Image, Layer etc functions. Shortcuts still work - but you have to remember them all to do so. Impossible.

The problem occurs 100% every time when more than one raw image is opened through Camera Raw 17.1 irrespective of if any Raw adjustments are made although it locks up on other occasions too. The first image opened seems fine, but PS becomes unusable when a second is opened.

Editing other formats (eg TIFFs exported from LrC) is fine although I believe I have had the occasional problem there too.

 

 

Environment details :

Photoshop 26.3.0

MacOS  15.1.1
MPB 2019 Core i9 16GB Ram


This problem has also occured a while ago on previous versions of PS.

There are no RAM issues - still 3GB+ ram available and no memory pressure indicated.

 

I stopped using PS because of this but want to get back to the additional capabilities that PS offers and do more creative editing. That at the moment is zero!

Jeff Arola
Community Expert
Community Expert
February 1, 2025
Participating Frequently
January 31, 2025

I thought I should include that, after installing Photoshop v26.3.0 on my MacBook Pro 2019 (Sequoia 15.3), Photoshop is operating normally.

 

Mike

Participating Frequently
January 30, 2025

Jeff, I must have missed something the first time I tried your solution so went back and tried, again.  This time, it worked.  The GPU had been temorarily disabled by a little text file.  Many thanks, sir!

 

Mike

Participating Frequently
January 30, 2025

Thank you, Jeff.  I just followed those steps you provided and, again, no joy.

 

Mike

Jeff Arola
Community Expert
Community Expert
January 30, 2025

michaelgc,

 

Try here under

6. Check and delete the TempDisableGPU3 or TempDisableGPU2 files

https://helpx.adobe.com/camera-raw/kb/acr-gpu-faq.html

Participating Frequently
January 30, 2025

I updated Photoshop (v26.3.0) and as soon as I opened Filters > Camera Raw Filter, I got the message

I opened Photoshop Preferances and saw this:

I messed with recommended solutions for a couple of hours.  No joy.  Any recommendations?

 

Mike 

agata_1116
Participant
January 30, 2025

I have had a problem with the taskbar for a long time. During post-production, the top bar disappears. I have to close the program and restart it. After post-production of several photos, the problem appears again and again. Very tiring, delaying work.

macOS 15.1.1 
Photoshop 2025