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Participant
March 30, 2025

P: PS 26.5 Droplets Could not complete the Create Droplet command because the file was not found.

  • March 30, 2025
  • 246 replies
  • 26962 views

When I create a droplet in Photoshop 2025, it creates a folder instead of an EXE file. What is the solution?

246 replies

Participating Frequently
May 31, 2025

Saturday, May 31, 2025

 

Thank you Adobe for acknolodging the droplet issue.

Full transparency, and weekly updates maintain and create brand loyalty and pricing power.

 

All the best,

John

Known Participant
May 29, 2025

@bellevue scott, this is NOT the same issue. This thread is about not being able to CREATE a droplet. Your talking about an issue that has been going on for years since macOS Ventura and is due to the security restrictions added to macOS by Apple. It's not an Adobe issue. But yes, I agree, it's a PITA none the less.

bellevue scott
Inspiring
May 29, 2025

Yes, this works. You have to go into security settings on the Mac now and allow the droplet to run EVERY SINGLE TIME you create a droplet. You create the droplet, try and run it once, you get the error, and then you go into security and alow it. But you have to do this with every single droplet now. Sometimes when I'm working on a project I'll create a droplet and then delete it when I'm done with that project. Sometimes multiple times a day, so this becomes a real pain in the rear every single time. Is there a way to fix this?

Participant
May 29, 2025

I have same issue. Just gives me error and creates a folder.

 

ron53
Participating Frequently
May 28, 2025

I received this from Adobe yesterday:

 

Thank you for your time & patience.
Our team is recreating the issue with different Mac OS Sequoia environment to find an resolution to the issue.
We request you to please wait for the next upcoming updates for Photoshop.
The case will be closing automatically however it will still be saved in our archives, we request you to wait for the Photoshop updates.

 

So, I guess we wait for Adobe to engineer a fix.

 

 

Participating Frequently
May 27, 2025

Well then, what is the truth?

 

ADOBE:

1) Is this issue a macOS problem that you can not code for?

2) If you can fix it, are you working on it?

 

This has been going on for months now. I can not tell you how much time and money I've lost manually processing hundreds or thousands of actions without simiply droping files on a droplet.

 

PLEASE KEEP US UPDATED.

Your last post appear to be from April 11, 2025.

It is now Tuesday, May 27, 2025.

Can you please provide us with a status updaate?

 

Thank you.

John

ron53
Participating Frequently
May 25, 2025

They did reply. They are aware. They are just dragging their heels on correcting the incompatibility between Sequoia and Photoshop.  The fact that they suggested we wait of Apple to fix this is head scratching. This is not an Apple problem. This is an Adobe problem. 

Participating Frequently
May 25, 2025
  • Adobe knows it's a problem
  • Adobe blames the problem on Apple Mac Sequoia
  • Instead of Adobe attacking the problem, they say Apple needs to fix the problem.

WHY IS THERE TOTAL RADIO SLIENCE ON THIS FROM ADOBE?
THIS IS BAD BRANDING. 

ron53
Participating Frequently
May 25, 2025

It is definately Sequoia that caused the hiccup. Sequoia 15.5 did not fix it either. Nore will any Apple update.  Adobe needs to address this as it is their ownership.  Two weeks ago I reached out to Adobe via telephone support.  Unfortunately that's an hour or so I'll never get back.  The support person had me doing a number of sequences, including rolling back several versions of Photoshop.  Nothing helped bring back the ability to create droplets. Since a support ticket regarding the inability to create droplets was created, the did reach back and this was their response:

Yes, after checking with the team it seems like the issue is specific with the Mac OS sequoia versions, we request you to update your Mac OS to the latest, if you are working on the latest version of Mac please wait for the next Mac OS updates and recheck the issue.

If there are any other queries please feel free to contact us back.

Thank you for working with us,
Adobe Customer Care.

 

So there you have it....

  • Adobe knows it's a problem
  • Adobe blames the problem on Apple Mac Sequoia
  • Instead of Adobe attacking the problem, they say Apple needs to fix the problem.

 

What am I missing here?

 

Anyone? 

Participant
May 25, 2025

The problem must be Mac Sequoia 15.4.1

After upgrading to it can't make a Droplet.

I used Bridge -Tools-Photoshop-Image processor and selected Actions I wanted to use