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Participant
July 30, 2025

P: PS 26.9 Erractic Zoom tool behavior with CTRL (+/-) shortcuts

  • July 30, 2025
  • 39 replies
  • 6995 views

wild zoom tool photoshop trouble update 20.9.0

 

{Title rewritten by moderator for discoverability}

39 replies

Ged_Traynor
Community Expert
Community Expert
October 28, 2025

This issue has been fixed in version 27.0

Sameer K
Community Manager
Community Manager
October 28, 2025

Hello everyone,

 

An update for Adobe Photography products has been released as part of the MAX cycle. This update addresses the reported issue.

 

If you don’t see the update in your Creative Cloud app, refresh it using [Ctrl/Cmd] + [Alt/Opt] + [R].

Please note: It may take up to 24 hours for the update to appear.

 

Thank you for your continued patience.

Participant
October 8, 2025

@Art of Walls I was sure, but just in case Adobe wasn't... 😉

Known Participant
October 8, 2025

Of course I was being sarcastic, @VixVax ! The price is a robbery. I am currently paying a promo price for a year but as soon as the promo ends, It is very likely I will not continue with Adobe.

Participant
October 8, 2025

I'm sure you were being sarcastic, but I want to go on record as saying the price we pay to use this software is highway robbery. Something as integral as keyboard zooming should be at the very top of the list, highest priority to fix. I don't care about what's new. Fix what's old!

Known Participant
October 8, 2025

I'm pretty sure the guys at Adobe know that the inmense majority of Photoshop users are using it in a Windows PC.

But still, I upgraded Photoshop just yesterday and the problem is still there despute they said a few weeks ago they were going to fix it soon. Maybe the amount we pay monthly for the right to use Photoshop is not enough.

Inspiring
October 8, 2025

@rtomi if you believe all your users are using photoshop on an ipad, this fix will probably never come

Participant
October 8, 2025

How does it take forever to fix a so often used hotkey?`

Participant
October 4, 2025

Today I've updated my Photoshop (26.11.0, Desktop / Windows 10) and most times whenever I press CTRL and +, it zooms twice. I've also found that if you press  CTRL and +, and then move around the mouse (holding CTRL), it zooms as long as you move the mouse. Extremely strange - has anyone encountered this?

Participant
October 4, 2025
Participating Frequently
October 3, 2025

Make sure "Pattern Preview" is unchecked under the "View" menu.

jeromea13244388
Inspiring
October 3, 2025

Hi, I never experienced a bug quite like this one, I don't even know how or why it happened. I was working on my image, resizing some drawing with the transformation tool when I noticed the drawing came out weirdly aliased... Not knowing what the problem was, I thought I had to upgrade... I was in 26.9 and upgraded to 26.11 but the look remained. And then i zoomed out and here is what I saw :
https://youtu.be/xqW41V4my4Q
It could go on forever... What happened ??

The image is now saved like that, it's the same thing if i close it and reopen it or if i save it under another name... It doesn't happen on other images, apparently.