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bellevue scott
Inspiring
February 25, 2026

P: PS 27.4 Setting the default in Preferences > Units to "inches" is ignored by Canvas Size

  • February 25, 2026
  • 36 replies
  • 1661 views

Adobe Photoshop Version: 27.4.0 2
Operating System: Windows 10 64-bit

 

When I go to Image → Canvas Size, the default is always pixels. I want it to be inches. 

Note: I have checked in preferences, units and measures, and the default is inches. Also when I go to image → Image size, the default is in fact inches, which is what I expect. 

 

Is the default unit for image → canvas size now different? Is there a different place to set it? 

 

thanks

    36 replies

    Ged_Traynor
    Community Expert
    Community Expert
    June 2, 2026

    @Tumic try disabling this option in the preferences and restarting Photoshop to see if it helps

     

    Tumic
    Participant
    June 2, 2026

    To mám zaškrtnuté. I s touto volbou nefungují vodítka tak jak mají.

    Tumic
    Participant
    June 1, 2026

    Hlášení o chybě ve Photoshopu v 27.7 – Dialogové okno Nové vodítko ignoruje jednotky pravítka

    Po nedávné aktualizaci Photoshopu již dialogové okno „Nové vodítko“ nerespektuje jednotky pravítka definované v Předvolbách.

    Jednotky pravítka jsou nastaveny na milimetry (Předvolby → Jednotky a pravítka → Pravítka: Milimetry). Při vytváření nového vodítka se však pole Pozice standardně nastaví na pixely, nikoli na aktuálně vybrané jednotky pravítka.

    Například:

    Jednotky pravítka: Milimetry
    Nové vodítko → Pozice: zadání „100“ je interpretováno jako 100 px
    Chcete-li umístit vodítko na 100 mm, musím pokaždé ručně zadat „100mm“. Navíc bez mezery, když tam dám mezeru automaticky se to umístí na hodnotu 0. 

    Toto chování je v rozporu s nastavením aplikace a výrazně zpomaluje produkční pracovní postupy, zejména v tiskovém a DTP prostředí, kde se vodítka běžně umisťují pomocí milimetrů.

    Očekávané chování:
    Dialogové okno Nové vodítko by mělo automaticky používat jednotky vybrané pro pravítka nebo alespoň nabízet možnost zdědit aktuální jednotky pravítka.

    Aktuální chování:
    Výchozí nastavení dialogu je pixelové bez ohledu na nastavení pravítka, což vyžaduje ruční zadání „mm“ pro každé umístění vodítka.

    Zvažte prosím obnovení předchozího chování nebo přidání možnosti respektování aktuálních jednotek pravítka.

    Sameer K
    Community Manager
    Community Manager
    April 28, 2026

    Hi All! 

    We've addressed this issue in our recent release (Photoshop 27.6). Please update to the latest version from the Creative Cloud Desktop app and let us know how it goes.

    For more details on the recent release, kindly refer to this page:

     

    Thanks!
    Sameer K

    SoDakPhotog
    Participant
    May 16, 2026

    No, no it’s not.

    Sameer K
    Community Manager
    Community Manager
    May 18, 2026

    Thanks for the comment. Please feel free to add screenshots, or a video of what you see. 

    Best, 
    Sameer K

    davescm
    Community Expert
    Community Expert
    April 28, 2026

    Try v27.6 released today. The canvas size dialogue now follows the ruler settings (or it does here).

    Dave

    Lerosse3021
    Participant
    April 28, 2026

    Hooray it’s fixed! Thanks Dave! 

    Participating Frequently
    May 2, 2026

    YAY! Just checked and we’re good to go now! 

    Lerosse3021
    Participant
    April 28, 2026

    This is such a time consuming process.I adjust my canvas size constantly throughout my working day and have done this on autopilot for years! Please fix asap so my productivity can continue seamlessly! Thank you

    Participant
    April 24, 2026

    This problem is extremely irritating when processing a batch of images for a client, as I do all the time.
    PLEASE RETURN TO defaulting to ruler setting or at least remembering the last units setting.

    Claire H.
    Community Manager
    Community Manager
    April 24, 2026

    Hi ​@IanMaclean, I’m really sorry for the frustration. We’ve logged this bug and are working on a fix, but there isn’t a workaround yet. Also, I would recommend that you please encourage others to upvote or add their thoughts in the comments. I appreciate your patience. Thanks! ^CH

    jane-e
    Community Expert
    Community Expert
    April 24, 2026

    @Claire H. wrote: I would recommend that you please encourage others to upvote

     

    Upvoted! Thanks, Claire!

     

    Jane

    Participating Frequently
    April 22, 2026

    Still broken as of 4/22/26. Not a huge deal obviously, but definitely disrupts the workflow when, say, setting up a bunch of odd/custom sizes onto standard size papers 

    Participating Frequently
    April 20, 2026

    I’m hoping putting in a reply will get me notified when this is fixed.  I followed the very helpful tip on disabling the ‘modern interface’ and now my change canvas is back to my preferred percent option.  Thank you for the tip.  I do hope that Adobe still fixes this issue, though, since I don’t know what else removing that option might break.  

    jimf16377877
    Known Participant
    April 18, 2026

    I just updated to PS 27.5.0 and still have this problem. Mac OS Tahoe 26.3.1

    Participating Frequently
    April 18, 2026

    I spent two days online with Adobe tech support. One tech person updated with my permission my entire operating system. Another had me downgrade all the way back to 26 as far back as they will download. Same problem. Does even show inches until you click. Researched back to an old laptop that was still in OS 24 and that was still working. I have a phone call with the support person at 9 on Monday west coast time. I have screen shots to share with her as to how it did work for those of us who do indeed still work in inches not pixels!!  Will let you know.

    NB, colourmanagement
    Community Expert
    Community Expert
    April 18, 2026

    It's tedious to do it fully, unfortunately, but it might be worth thoroughly resetting Photoshops preferences - something lurking there from an old version may be affecting an issue you are observing.

    Here's a bit more detail on resetting preferences, because, unfortunately, a simple reset doesn't always do everything :

    Perhaps try a thorough reset of Photoshop preferences? 

    (read this entire text before acting please)

     

    Unexpected behaviour of Photoshop may indicate damaged preferences, which are saved when Photoshop closes.. Restoring preferences to their default settings is a good idea when trying to troubleshoot unexpected behaviours in Photoshop.

    When preferences become corrupt, then various issues can occur.

     

    Here’s some info from Adobe about preferences:

    Learn how to access and modify Photoshop preferences and customise according to your frequent workflows

    https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

     

    According to Adobe, manually removing preferences files is the most complete method for restoring Photoshop to its default state. This method ensures that all preferences and any user presets which may be causing a problem are not loaded. More here: https://helpx.adobe.com/photoshop/using/preferences.html#Manually

    The process:

    1. Quit Photoshop.
    2. Navigate to Photoshop's Preferences folder.
      macOS: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings
      Windows: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
       
      Note: The user Library folder is hidden by default on macOS. To access files in the hidden user Library folder, see How to access hidden user library files.
    3. Drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe for a backup of your settings
    4. Open Photoshop.
       New preferences files will be created in the original location.

     

    You may want to back up your settings and custom presets, brushes & actions before restoring Photoshop's preferences.

    Here is general info about that:  https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

     

    And here’s an Adobe Quick Tips link as an aid to overall understanding

    https://community.adobe.com/t5/photoshop-ecosystem-discussions/quick-tips-how-to-reset-photoshop-preferences/td-p/12502668

     

    Thanks to Digitaldog for this quick and simple method:

    Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (macOS) immediately after launching Photoshop. You will be prompted to delete the current settings.

    You can also reset preferences on quit, if Photoshop is running, by going into General Preferences>General>Reset on Quit.

    This action only affects the items found in the preferences dialog box. Numerous program settings are stored in the Adobe Photoshop Preferences file, including general display options, file-saving options, performance options, cursor options, transparency options, type options, and options for plug‑ins and scratch disks. Brushes (and lots of other settings) are not affected by the above instructions for deleting preferences.

    You may wish to make a screen capture of the settings in the Preferences dialog to reset them prior to deleting this file. 

     

     

     

    Before you reset your preferences, in case of future issues, I suggest you make a backup copy as Adobe may need one to check problematic preferences. 

    Quit Photoshop.
    Go to Photoshop's Preferences folder

    Preferences file locations: https://helpx.adobe.com/photoshop/kb/preference-file-names-locations-photoshop.html\


      [on MacOS see: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings

      Note for those on macOS: - Be aware that the user Library folder is hidden by default on macOS. More on that here:

      https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

      In the Finder, open the “Go” menu whilst holding down the Option (Alt) key.

      "Library" will now appear in the list - below the current user's “home” directory. ]

     

    Now you can drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe as a backup of your settings.

     

     

    Note for macOS:

    Preference preservation is affected by macOS permissions,

    You’ll need to allow Photoshop ‘Full Disk Access’ in your Mac OS Preferences/Security and Privacy

     

    If resetting preferences doesn't fix your issue:

    Go to Preferences > Performance... and uncheck Multithreaded Compositing - and restart Photoshop.

    Is Photoshop still hanging? 

    Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. 

     

     

     

     

    It may even be time to reinstall Photoshop. 

     

    It’s recommended that you use the Adobe CC cleaner tool to remove all traces first. 

    (See above about preserving preferences first, though! It’s worth preserving them unless they are corrupted.)

    How and when to use the Creative Cloud Cleaner tool | Advanced steps

    https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

     

    Uninstall Photoshop BUT make sure to choose the option “Yes, remove app preference”.

     

    Once that process finishes, start the installation process and look into the “Advanced Options”. Uncheck “Import previous settings and preferences” and choose to “Remove old versions”.

     

    neil barstow - adobe forum volunteer, 

    colourmanagement consultant & co-author of 'getting colour right'

    See my free articles on colour management

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