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bellevue scott
Inspiring
February 25, 2026

P: PS 27.4 Setting the default in Preferences > Units to "inches" is ignored by Canvas Size

  • February 25, 2026
  • 106 replies
  • 2658 views

Adobe Photoshop Version: 27.4.0 2
Operating System: Windows 10 64-bit

 

When I go to Image → Canvas Size, the default is always pixels. I want it to be inches. 

Note: I have checked in preferences, units and measures, and the default is inches. Also when I go to image → Image size, the default is in fact inches, which is what I expect. 

 

Is the default unit for image → canvas size now different? Is there a different place to set it? 

 

thanks

    106 replies

    bellevue scott
    Inspiring
    August 17, 2026

    Just confirming that in version 27.9.1 this is still broken. I originally posted this bug in 27.4.02. It was reported fixed in 27.6, but was confirmed by users here that it was still not working correctly. 

    This is costing us enough time that we want to roll back to the last known good version of PS without this bug. Does anyone know what version that is? Would it be 27.3.x?

    bellevue scott
    Inspiring
    August 11, 2026

    Is it possible to change the status of this bug from “released” to something else, since a number of people including myself have reported that it was in fact NOT fixed. Thanks

    Sameer K
    Community Manager
    Community Manager
    August 12, 2026

    Done! Thanks for pointing this out.

    J E L
    Community Expert
    Community Expert
    August 12, 2026

    Thank you, ​@Sameer K!

    J E L
    Community Expert
    Community Expert
    August 11, 2026

    This is not fixed for me as of August 11, 2026. (Windows 11 Pro; Photoshop 27.9.1 Release).

    bellevue scott
    Inspiring
    August 11, 2026

    I originally posted this bug 5 months ago. Almost half a year ago, and it has been a daily pain in the backside ever since. Honestly for a regressive bug like this, that does cause a lot of user pain, that’s a long time. 

    bellevue scott
    Inspiring
    August 10, 2026

    This bug continues to plague me. All day long I have to constantly go back and switch from pixels to inches as I change canvas size. All….. day…………...long………… 

    Is Adobe going to fix this for real? Ever? I sure would appreciate it. 

    TenderlySharp
    Participant
    August 2, 2026

    Having the same problem, I’ve tried suggestions on the internet, so far nothing has helped.  When I open a new file, or adjust canvas size the default measurement is ‘pixels’.  I click ‘inches’ to resize my image, and the next time I resize my image it has reverted to pixels again.  Thousands of times.  I also lose a lot of time searching the web looking for a solution.  ‘Help’ ought to offer a way to make inches the default measurement.  This wasn't an issue in the past, I am sorry it seems like the people updating photoshop are out of touch with the user experience, how am I supposed to keep wasting time unnecessarily?  

    bellevue scott
    Inspiring
    July 20, 2026

    27.8.0, Friday and Today are particularly bad. So many mouse clicks. So annoying. Seriously, this was never fixed and it’s super annoying if you’re using PS professionally. ALLLLLL DAYYYYYYYY LONGGGGGGGGGGGGGGGG.

    Claire H.
    Community Manager
    Community Manager
    July 20, 2026

    Hi ​@bellevue scott, Thanks for reaching out! I would recommend creating a new post with the following:

    1. System Info: Your system info can be obtained by going to Help > System Info, copying and pasting it into a text file, and attaching it here.
    2. A numbered list of the exact steps needed to replicate the issue.
    3. Expected result - what should happen after executing the last step.
    4. Actual result -  what actually occurred after the previous step.
    5. If possible, a screen recording or screenshots of your work area.

    Once we get that information, we can help you troubleshoot the issue. Thanks! ^CH

    bellevue scott
    Inspiring
    July 21, 2026

    Hi Claire

    This bug was supposedly fixed, so Adobe is aware of it. But it’s not fixed, and several others have reproduced it and confirmed. 

    Mac M1 Studio Pro Ultra with 128GB RAM, Tahoe 26.5.2

    Adobe PS 27.8.0

    Open settings → Preferences → Units and Measures

    make sure rulers is set to inches. 

    Open an image in PS

    Edit - > canvas size. 

     

    Expected: value is in inches

    Actual: (often, randomly) it’s pixels. 

    Known Participant
    June 24, 2026

    Works! TY

    Claire H.
    Community Manager
    Community Manager
    June 24, 2026

    @tobymars Glad to hear the fix worked for you! Please don’t hesitate to reach out if you have any questions or run into any other issues. Thanks for being a part of the community! ^CH

    Ged_Traynor
    Community Expert
    Community Expert
    June 24, 2026

    @tobymars try disabling this option in the preferences and restarting Photoshop to see if it helps

     

    bellevue scott
    Inspiring
    July 20, 2026

    Does not help. Nothing helps. It needs to be fixed. 

    Ged_Traynor
    Community Expert
    Community Expert
    June 2, 2026

    @Tumic try disabling this option in the preferences and restarting Photoshop to see if it helps

     

    Tumic
    Participant
    June 2, 2026

    To mám zaškrtnuté. I s touto volbou nefungují vodítka tak jak mají.

    Tumic
    Participant
    June 1, 2026

    Hlášení o chybě ve Photoshopu v 27.7 – Dialogové okno Nové vodítko ignoruje jednotky pravítka

    Po nedávné aktualizaci Photoshopu již dialogové okno „Nové vodítko“ nerespektuje jednotky pravítka definované v Předvolbách.

    Jednotky pravítka jsou nastaveny na milimetry (Předvolby → Jednotky a pravítka → Pravítka: Milimetry). Při vytváření nového vodítka se však pole Pozice standardně nastaví na pixely, nikoli na aktuálně vybrané jednotky pravítka.

    Například:

    Jednotky pravítka: Milimetry
    Nové vodítko → Pozice: zadání „100“ je interpretováno jako 100 px
    Chcete-li umístit vodítko na 100 mm, musím pokaždé ručně zadat „100mm“. Navíc bez mezery, když tam dám mezeru automaticky se to umístí na hodnotu 0. 

    Toto chování je v rozporu s nastavením aplikace a výrazně zpomaluje produkční pracovní postupy, zejména v tiskovém a DTP prostředí, kde se vodítka běžně umisťují pomocí milimetrů.

    Očekávané chování:
    Dialogové okno Nové vodítko by mělo automaticky používat jednotky vybrané pro pravítka nebo alespoň nabízet možnost zdědit aktuální jednotky pravítka.

    Aktuální chování:
    Výchozí nastavení dialogu je pixelové bez ohledu na nastavení pravítka, což vyžaduje ruční zadání „mm“ pro každé umístění vodítka.

    Zvažte prosím obnovení předchozího chování nebo přidání možnosti respektování aktuálních jednotek pravítka.