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mwright52
Participant
October 9, 2019

P: Render Video... not working after macOS 10.15 Catalina upgrade

  • October 9, 2019
  • 15 replies
  • 1511 views

The "Render Video..." function no longer works after upgrading to Catalina on my 2019 Macbook Pro. More specifically, using the Render Video... function results in a spinning "busy" cursor and causes Photoshop to lock up. The only way I can get out of it is to Force Quit Photoshop. I've never had any trouble with this function until the Catalina update.

So far I have reinstalled both Photoshop and Media Encoder, and neither has fixed the problem.

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    F
    FeedbackCommunityMember
    Inspiring
    October 17, 2019
    Doesn't work with me! Now what?
    F
    FeedbackCommunityMember
    Inspiring
    October 11, 2019


    When I want to render a video (mp4) in photoshop is doesn't seem to work after updated to macOS catalina.

    After file > export > render video, I cannot select the option "Adobe media encoder" but only "photoshop image sequence". This results in multiple saved .psd files (each frame of my video). Is there a workaround for this problem? 
    J
    J453
    Legend
    October 10, 2019
    Thanks for reporting. The issue and workaround is documented here: https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-catalina.html#RenderVideostartsbutnevercomp...
    M
    mwright52Author
    Participant
    October 10, 2019
    Thank you Daniel! Problem solved!!!

    For the English version, go to  (Mac) System Preferences > Security & Privacy (Privacy Tab) > Full Disk Access > enable Photoshop.


    F
    FeedbackCommunityMember
    Inspiring
    October 10, 2019
    Hi Michael,
    i had the same problem and fixed it.
    Go to "settings" -> "security" -> "hard disk access"(don't know if this is the exakt term as i'm running a german version. In the german version it says ("Festplattenvollzugriff") and give photoshop access to your hard disk.
    greetings 
    D
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