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Known Participant
October 25, 2021

P: "Save As" no longer appear with second monitors or Sidecar running after update to macOS Monterey

  • October 25, 2021
  • 114 replies
  • 21246 views

"Save As" no longer works after update to Mac Monterey OS

 

When I try to "Save As" I get no result. Normally a dialog box will pop up with format / file location options but it's no longer happening. I am trying to save a .psd file as a .psd file. 

 

I have tried going to File / Save As and also the cmd/shift/S keyboard shortcut

I am also seeing this behavior in InDesign, but the Save As command works in Illustrator.

 

Mac OS Monterey 12.0.1

Mac Mini 2018

 

Thanks!

 

 

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114 replies

Participating Frequently
November 5, 2021

Having the same issues. The workaround with main display works, but affects efficiency. Need to disconnect and connect the monitor every time. When we can expect the hotfix? 😕😕

regreb
Participant
November 3, 2021

I'm having the same issue. I'm using a macbook with an extended monitor. I'm operating on Monterey 12.0.1 and photoshop 2022 (23.0.0). I've tried every suggestion in this thread with no luck. I did make the macbook the main monitor and was able to save successfuly. But when I moved back to extended display I couldnt save. I tried moving back to the macbook as the main monitor and no dice! I am so frustrated. !!

Participant
November 3, 2021

I'm having same issue. Have uninstalled and reinstalled photoshop more than once. But no change. When I remove the sidecar a window comes up but doesnt populate with all the info and freezes the whole program. Am desperate for a solution because this is killing my work flow

Participant
November 1, 2021

Same issue here. Running 2 monitors.  Can not export a file or save as. Running a laptop beside a monitor that is set to the main display. Laptop screen acts as secondary monitor.

Participant
November 1, 2021

apple IMac 2015, 27 '' with photoshop 2022
I set up a new test account as Admin. I opened a new ps account and it works. of course no settings, no action, but it works. I also I work with apple and a second eizo monitor, also after installing the update to photoshop, Imac (2015 27 '') did not see a second monitor. that's why i panicked and installed monterey. after installing montereyi, Imac saw a second monitor (eizo), but photoshop doesn't save photos.

Participant
November 1, 2021

Latest: if I disconnect the second monitor, and restart, all seems to work. As soon as second screen is connect, indesign and photoshop (that I know off) will not save etc. 

 

I had some better luck when connecting both screens via thunderbolt 2 ports, rather than one via HDMI, but not perfect 

 

only solution so far is run one screen. 

 

Participant
October 31, 2021

Whoever figured out to make the MBP the main display is a genius.  That did the trick.  I can take self immolation off the agenda today now.

 

THANK you!!

Participant
October 31, 2021

The sense of relief that this isn't just happening to me is palpable.  I made the horrible mistake of allowing my 2019 MBP to update yesterday (from Mojave -- held out as long as I could) because I needed the new multiframe rendering in AE 2022 and ME.  Now my save dialogs are nonexistant in PS and AE (as well as Chrome).  I had to do this four days from the International Film Festival on a 36 hour straight burn to finish comping critical VFX shots.... My director is going to have me fall on a sword.... 😞 😞 

Participant
October 31, 2021

The answer to make Macbook the main monitor works after restarting PS the save dialog will appear. (But doesn't work again when I change it back to the extended display.)

Participant
October 29, 2021

Mac Pro 2013 64Gb RAM running Monterey - 2 monitors - one via Thunderbolt (2 to 3 adaptor) one via HDMI

Latest version Photoshop will not allow save, save as, and export mode, not will Open work - blank dialog box.

Any ideas?

Sahil.Chawla
Adobe Employee
Adobe Employee
October 29, 2021

Hi there,

Sorry to hear about this.
Have you tried reinstalling Photoshop and see if it helps?

Regards,
Sahil

Participant
October 30, 2021

Hi Have updated to Mac Monterey and the latest photoshop 2022 (23.0.0). With option to save to cloud or desktop. Can't save to desktop at all.  Nothing happens. When disconnected the external monitor as suggested and then the dialog appears without showing the local file system.  Can't click out. Forces you to save to Cloud Documents. Please fix! to save to computer.  Also can't open local files from the File > Open > On your computer!

Legend
October 30, 2021

We're working on this issue with Apple. If you're still in this state, you can capture a Sysdiagnose log with the following instructions to share: https://apple.stackexchange.com/questions/59917/how-do-you-get-system-diagnostic-files-from-macos  You can DM a link to your Sysdiagnose log.