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Known Participant
October 25, 2021

P: "Save As" no longer appear with second monitors or Sidecar running after update to macOS Monterey

  • October 25, 2021
  • 114 replies
  • 21124 views

"Save As" no longer works after update to Mac Monterey OS

 

When I try to "Save As" I get no result. Normally a dialog box will pop up with format / file location options but it's no longer happening. I am trying to save a .psd file as a .psd file. 

 

I have tried going to File / Save As and also the cmd/shift/S keyboard shortcut

I am also seeing this behavior in InDesign, but the Save As command works in Illustrator.

 

Mac OS Monterey 12.0.1

Mac Mini 2018

 

Thanks!

 

 

This topic has been closed for replies.

114 replies

Participant
December 22, 2021

I was having the same issue for a couple days. I work on a Cintiq + HD monitor LG. The Primary monitor was set to my 2nd monitor which was the LG.  A friend of mine helped me troubleshoot through the problem, so what we ended up doing was to set the Primary Monitor you work on, in my case the Cintiq, restarted Photoshop 2022, and Save as worked again! Woohoo! Headache gone & Happy Holidays Everyone! 

Participant
December 20, 2021

So here it still doesn't work. Even with 12.1

IvanVajda
Participant
December 19, 2021

Hello all, in my case, this problem is fixed with new version of macOS (Monterey 12.1). 

3StarAligned
Participant
December 17, 2021

Thanks @MikeLong that solved my problem. 

To be clear: the dialog box isn't out of bounds. this can normally be easily rectified by changing the resolution of your screen, and back. When Saving as, or saving for web, after clicking save, i could go on working.. This would also not have been possible if the dialog had been out of bounds. Setting my laptop screen as the main monitor solved the issue for me. 

Participating Frequently
December 14, 2021

For anyone having this issue *only* when using an external monitor with a MacBook Pro (and probably also any other notebook), I solved the issue by doing the following:

 

  1. Quit Photoshop
  2. Unplugged the external monitor from the MacBook
  3. Opened Photoshop (again with the monitor disconnected)
  4. Opened a file and went to File > Save As (the dialog always has shown for me when the ext monitor is disconnected)
  5. Now, WHILE the Save As dialog is open, I connected the external monitor. 

 

With that, the dialog was showing. And even upon subsequent re-starts of Photoshop with the monitor connected, Save As dialog would always show.

 

Not sure if this will work for everyone, but it worked for me! Maybe it just forced Photoshop into having to show the dialog since it was already open and that kind of reset things for it? Not sure the "why" but in any case, not having issues with this anymore. Hopefully it helps someone else!

Participant
December 14, 2021

The PS version 23.1 has unfortunately not brought any improvement. The monitor problem is still there. There are also problems opening data. Allegedly you don't have any access rights here. Even though I created the file. Working on a macBook Pro 16" M1Pro with Monetry 12.1

TheDigitalDog
Inspiring
December 14, 2021

Try updating to the new version, released today.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
Participating Frequently
December 13, 2021
Hey there,

It appears to be something going on if you have an external monitor. If you
do, try disconnecting, restarting PS and then try saving as. Or, instead of
disconnecting, and if you have the external monitor set as your main
monitor, try making your main computer (iMac or MacBook) your main monitor,
restart PS and it should work. It’s weird, but worked for me.
--
Kevin E. Nelson
Art Director | Photographer
Participating Frequently
December 12, 2021

I can't save. When I try to, nothing happens. No pop-up ...nothing. I created a new user to see if everything was ok there and it was, so I know it's some thing in my user. I have tried throwing away the PS preferences but that didn't solve the issue. Any ideas what else can I try to sort this out? 

I see here that someone else seems to have the same issue https://community.adobe.com/t5/photoshop-ecosystem-discussions/can-t-save-at-all-does-nothing/m-p/12588946#M607613

and the suggestion of trying exporting doesn't do anything either. I can't even save actions, or export brushes literally nothing happens

OS 12.0.1   PS 23.0.0

Participating Frequently
December 12, 2021

Fiddling around, I have found that I can save out a file in it's native format (psd) if I select Invite under File. After it uploads it's then there in my Cloud docs. So luckily as I have PS running on 2 machines, all is not totally lost. It would still be nice to go 'old school' and save direct to a local folder though.

danh89811737
Participant
December 10, 2021

I cannot save in photoshop. I have removed and reinstalled the latest version, but selecting any of the save as options, nothing happens. No dialogue box appears... nothing. I am firced to close my file and choose 'Don't save'.

 

Anyone encountered this? Or does anyone know how to fix?

 

Thanks

Ranjisha Sengupta
Legend
December 10, 2021

Hi there,

 

Hi there,

 

Sorry about the trouble experienced. Would you mind sharing which versions of macOS and Photoshop you're on?

Since when are you seeing this issue? Are you able to export the files in place of saving? 

Please try to reset the preferences: 
You may try resetting Photoshop preferences back to defaults and check if that helps. Here's the article for the steps: https://adobe.ly/3ceal5t Also, back up the existing Photoshop preferences if you have any custom brushes, action, and workspace: https://adobe.ly/2vNz6FG

 Let us know how it goes. 

Thanks,
Ranjisha