Participant

P: Save button disabled in Save As Dialog Box on Monterey

Forum|Forum|3 years ago
March 21, 2022
22 replies
31882 views

In Photoshop (and InDesign as well) the 'Save As' dialogue box is unresponsive. The dialog box opens, but I can't click on any field or add a new file name. I can only hit esc to close it.

I've seen posts about similar things happening on external montiors, but this is all on my laptop directly.

I've tried installing older versions of photoshop, but no luck.

Any thoughts/ideas? Thank you

macOS

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Mohit Goyal

Community Manager

Hi all,

We're happy to announce the release of Photoshop 23.4. This update includes the fix for this issue. To see the list of all fixed issues, click here

To update Photoshop to 23.4, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

Let us know if the update resolves the problem for those affected, and share your feedback.

Thanks,

Mohit

M

moshem94883127

Participating Frequently

@J453 - thank you! Updating to 12.3.1 fixed the issue!

M

moshem94883127

Participating Frequently

Using PS 2022 on macOS Monterey,

Save as / Export dialogs are disabled and I cant save locally.

Tried privacy settings and gave PS full disk access - not helping.

Any advice would be appreciated.

Thx!

TheDigitalDog

Inspiring

Try resetting your Photoshop preferences. Press and hold Option+Command+Shift (Mac OS) immediately after launching Photoshop. You will be prompted to delete the current settings. Better?

If not and you've given PS full disk access, you may need to run a free utility to check permissions and such, I'd suggest Onyx.

https://www.titanium-software.fr/en/onyx.html
https://www.macworld.com/article/352902/onyx-review-macos.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

Mohit Goyal

Community Manager

Hi all,

Could you please update to macOS 12.3.1 and check if that helps to resolve this issue? Please share your feedback in this thread.

Thanks,

Mohit

M

Michael23669891ctuyAuthor

Participant

Resizing the window worked for me as well - thank you! I had to make the window very small in order for it to work. If I made the window larger, the save button just flickers. @chad.rolfs - to answer your question, I'm running OS 12. 3.

In the last few days I found one other workaround - since I was seeing so many comments here about external montiors, I plugged my mac into an external monitor and the save and save as functions worked. But once I unplug, it doesn't work again.. Thanks again - please let us know when Apple has addressed this.

K

KatieGarland

Participant

This workaround worked for me, thank you! Same here: no external monitors just couldn't save. Resizing the dialog box did the trick. THANK YOU!!!

chad.rolfs

Community Manager

If you try to resize the Save As / Save a Copy dialog, does that resolve the issue? There is an issue that presents only on OS 12.3, where the Save button is greyed out and resizing the dialog fixes it - that is an Apple issue and they are aware of it. From what you're describing @Michael23669891ctuy that doesn't sound like what you're running into. What OS are you on?