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emstokes
Participant
December 16, 2020

P: Save For Web - "A write permissions error has occurred" - on macOS (Dropbox issue)

  • December 16, 2020
  • 52 replies
  • 28191 views

Can not export any legacy formats.
I have enabled photoshop 2021 in the systems security permissions for full disk access and the same for files and folders and accessibility, after having read some of the previous advice on here for older versions of photoshop and OS, but to no avail. An error message appears every time I try to save for web legacy - It's an animated GIF I'm trying to export. An incredibly frustrating fault that needs to be addressed soon! 

 

{PS-75070}

52 replies

Rick4F
Participating Frequently
September 19, 2025

Photoshop Beta 27.0.0.  Updated this morning 19-09-2025 and this ugly bug roared his head.

 

No solutions offered here work for me. This is clearly an Adobe created problem with Mac OS system security. 

I had no trouble before this update, but now, hitting 'save for web' gets me the dredded 'A write permissions error has occurred.' message. Dropbox is turned off, makes no backups anyway (never), PS beta has been added to the security panel with full disk access, and the app itself had all permissions 'system,wheel, eveyone' set to read & write.

 

By now (years of reports), Adobe should know where this bug is located and why this happens, so their programmers can avoid it from occuring. No?

 

sarahw80913457
Participant
February 1, 2024

OMG - Thank you soooo much!! 
I've tried everything mentioned previosly and nothing worked. At least now I can save the vi the browser animated gif.

Nancy OShea
Community Expert
Community Expert
July 12, 2023

You can download Rosetta from Apple.

 

Nancy O'Shea— Product User & Community Expert
Participating Frequently
July 12, 2023
Yes, I am using the 16” MacBook Pro with M1. As far as I know, I do not use Rosetta 2. I did a search on my computer for Rosetta and did not find anything.

Thanks,
Phil
Nancy OShea
Community Expert
Community Expert
July 11, 2023

"I am also unable to save for web/legacy... I'm running an up-to-date version of PS on Ventura 13.4.1"

@Phil24304175ro3v 

==========

Are you using an Apple Silicon chip computer?  Do you have Rosetta 2 to support legacy features and plugins?

https://helpx.adobe.com/download-install/kb/apple-silicon-m1-chip.html

 

Nancy O'Shea— Product User & Community Expert
Participating Frequently
July 11, 2023

I am also unable to save for web/legacy and need to export an animated gif. As a temporary solution I exported to Render Video. I'm running an up-to-date version of PS on Ventura 13.4.1. Oh, and I do not have anything related to Dropbox on my system, so that it not the culprit.

PECourtejoie
Community Expert
Community Expert
November 14, 2022

@OKBoomer61 in this case, it is Apple that you need to "thank". They are the ones that mandated the change, in order to prevent malicious apps from interacting with your machine without your consent.

That said, I do not remember if Apple's own apps need to be added there, if it is the case, trusted Developers like Adobe should be grandfathered...

Participant
November 14, 2022

I've managed to fix this. Its a permissions issue with Dropbox itself and not Protoshop.

 

Here's the steps:

 

Disable Dropbox Backup temporally in settings.

Close Dropbox.

Find Dropbox in Applications, right click, go to Get Info.

Add Read/Write access to Administrators & Everyone. Save.

Open Dropbox.

Enable Backups again.

 

Open photoshop and hey presto Export for Web is working and Dropbox Backups are enabled. 

Known Participant
July 29, 2022

Why is this still happening.

Full disk access to ps did not help, not saving to dropbox, stopping sync/backups, nothing helps. If the export as could export animated gifs we wouldnt need this legacy thing that no longer works. It's such a key feature - how am i supposed to make the gifs now.. It's been over a year. 

OKBoomer61
Participant
July 23, 2022

This worked for me. Actually, I was surprised to see that Photoshop didn't have full access already. Once I assigned full access to Photoshop then I was able to save for web again. I do hundreds of jpeg save for webs each week and this was crippling my work flow. Adobe, please don't mess with things that have worked for decades. I've been an Adobe customer for 30 years and it's getting to where I don't want to ever do upgrades because there is usually some big problem that affects my work performance.