P: Saving a JPG out of PS causes labels and star ratings to disappear in Bridge (win 7)

Photoshop appears to be stripping metadata when saving jpg files. Cf. https://forums.adobe.com/message/7754...

Am ammending this as I've been working on a project where ratings and labels were not being transfered through a Batch Action SAVE AS script... yet all of the sudden I had one folder where it did work. I don't know why this folder was any different, save for the fact that the original files being run through the batch action were TIFF that did work, and JPEG that didn't work. Hope that helps the engineers fix this ASAP.

Looking forward to a fix for this as well. Just upgraded to cc2015, and running batch action scripts with file -> SAVE AS, and labels / ratings go Poof. *NOT* a happy camper. Going back to cc2014 is a PITA, since I assume all my settings that have now been imported into CC2015 will *Not* be backwards migrated into a reinstall of cc2014. Is this a correct assumption?

Is there any word on fixing the data loss bug for PS CC on Windows 7?

I do a lot of batch processing and have to re-apply IPTC metadata numerous times in Bridge. This is a major PITA to say the least.

For those who haven't seen it, the current version of Photoshop CC on Windows 7 apparently has a bug when opening files. It doesn't properly read the IPTC XML tags and the result is that metadata, star ratings, and Bridge labels are deleted when the file is saved.

Adobe's suggested workarounds are: Windows 8 (not happening in a corp environment), reinstall the older PS CC (such requests make corp IT cranky) or open files with Camera RAW (not compatible with automated batch processing.)

Uh, thanks for the workarounds but... some of are in work environments where none of those are an option.

My company is on Windows 7. Not about to upgrade to a newer OS.

I'm doing product photography, shooting tethered in RAW and processing via Bridge/Photoshop. I use Save For Web/Image Processor/Processor Pro numerous times every day because I need multiple sized JPEGs as output. I also have numerous actions and scripts in my workflow.

As it is, I have to reapply our company-standard metadata numerous times in Bridge, by hand.

At home, I have my own photo business where I'm more of an artist and less of an assembly line photo processor. But I'm on a Mac there.

Tell your engineering teams 1. Hope the regression testing goes well and 2. add "saving files without losing data" to their automated test suite. 🙂

Our engineering teams are investigating this issue.

Please see this document for workarounds: https://helpx.adobe.com/photoshop/kb/...

I'm having the same problem with PS CC on a Win 7 machine.

I am thinking of rolling back too. PS 2015 and LR 2015 have a couple of serious bugs that should have been caught before release.

I have exactly the same problem - we had to roll back to 2014.    Calls to Adobe are not helping, they don't seem to know about this issue and can't help.