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Inspiring
October 23, 2019

P: Saving copy not saving over jpg file

  • October 23, 2019
  • 833 replies
  • 30067 views

working on Catalina OS. saving file extension works now but does not save over jpg when saving it creates a copy which is annoying and time consuming to fix

833 replies

Known Participant
April 16, 2021

Can you please post what operating system, version and version of PhotoShop you are using?

I am using the latest Big Sur [kludge of an OS, lots of bugs] with the latest PhotoShop, on a Mac.

What I do not understand is they update PhotoShop - and most other Adobe CS apps - every other week it seems.

This has gone on far too long - but nobody at Adobe gives a flying rat's ass.

I told them to call me and I would walk them through a lot of bugs I was encountering. I got 2 or 3 confirmation emails stating when they would call. They did not.

I told them I would only do so if I was reimbursed for my time - being a consultant, trainer, and actual user of Adobe products. I helped with one Illustrator issue and they credited me 3 months. Well, said they would, have yet to check my credit card statement.

Adobe doesn't read these forums - at least that's what others have posted.

They, like a lot of other app developers, have created "Community Forums" for us to figure their crap out for them.

Unacceptable. Especially given the subscription model. Fine if you just bought them and weren't lining their coffers each month.

Pathetic.

Mr. Sun-shine
Participating Frequently
April 16, 2021

OK, please correct me if I'm wrong, but I do believe this has FINALLY been fixed. 

I've been testing SAVE as for numerous files in JPG and other formats and the files actually REPLACE the original files w/o creating a copy.jpg version. 

Can it really be?!?!?!

 

Sorry, I am WRONG. 

App still saves as copy.jpg if images haven't been flattened. 

 

Inspiring
April 16, 2021

@DGrainger Adobe is working on this for years then... Big deal... just allow people to choose whether the tick box is ticked or not. Some Engineers if that's not something they can change within a day or two. How can this be so complicated

Participating Frequently
April 16, 2021

We are paying for SnapchatShop!

Inspiring
April 16, 2021

@hila_schurr unfortunately the "Export As" workaround isn't one - because for some reason Photoshop decided you cannot use Export Us in Actions and Droplets and so on... Why you cannot use Export As for Actions is another one of these incomprehensible issues that should just be fixed.

But I guess Adobos is too busy creating "sky replacement" tools no one needs. At least no one who has a brain and knows how to create a mask. 

Inspiring
April 16, 2021

How can this still be an issue. I've wasted months of my living life to work around my actions trying to have a "clean" jpg file. that is because we are professionals and we do have automated actions that interlink and we cannot have a "xxx Copy.jpg" in some instances and a "xxx.jpg" in other instances - it breaks all automation and creates unnecessarily long file names. These are months of my life I will never get back. Can I ask Photoshop to pay me interest? 

Inspiring
March 22, 2021

@Johan_Elzenga

No, you don't understand the problem. When you export from a psd file as a jpeg and want to replace an old one that you've done (it even asks you if you want to replace it as it has the same name) it still creates a second file called 'copy' and doesn't replace the old file. It never used to do this and it's very irritating as you end up with duplicate files that you don't need or want.

Participating Frequently
March 19, 2021

I do the same on every Adobe survey. 

"What would cause you to recommend Acrobat to other desktop publishers?"

"Fix the Photoshop Save As bug!"

Participating Frequently
March 18, 2021

I can also confirm it is not fixed for non-Silicon, PS 22.3.0, and Big Sur.

lora_c, Maybe you are just lucky.

Inspiring
March 18, 2021

@scott_cocking  Nice. I like to use the opportunity when they send out the Photoshop survey to remind them. 

Would you like this new feature? 

Sure, after you fix Save As.

What do you think about this that and the other?

Its okay, but I think you should fix Save As.

What could the new Sensei AI do to improve your workflow?

Can AI fix Save As??

Is there anything else you'd like to add to improve Photoshop?

Yeah, fix Save As.