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Inspiring
October 23, 2019

P: Saving copy not saving over jpg file

  • October 23, 2019
  • 834 replies
  • 29438 views

working on Catalina OS. saving file extension works now but does not save over jpg when saving it creates a copy which is annoying and time consuming to fix

834 replies

PebblePlace
Participant
December 31, 2019
Thanks Elizabeth.  Gave it a try and it seems to be working, so we'll see if the fix "sticks".  For others, this is the system Library folder:

System/Library/Application Support/Adobe

The Library folder may be hidden, a quick Google and that's easy to unhide.  Applied the change to the "Adobe" folder (adding me as a user with read/write permissions), and then going to the small gear icon (lower right) and applying those permissions to all enclosed folders.  
elizabeths88990811
Inspiring
December 31, 2019
I finally just got this solved. I had to Chat with Adobe support here:  https://helpx.adobe.com/contact.html (there should be a speech bubble you can click in lower right-hand corner). I asked for "Troubleshoot a Product Issue" .... and I was eventually connected with the correct person. They screenshared my screen and solved the problem. It was a matter of choosing the correct permissions (see Leslie's post earlier)... but it was much more complicated than she explained, so sadly I don't think I would've been able to correct on my own.
Participating Frequently
December 21, 2019
Adobe online tech support is literally the worst.  don't waste your time.  It's a third-party outside the US.  very entry-level support.  
Participating Frequently
December 19, 2019
I spoke too soon.  As suggested, I changed the read and write permissions, worked for a day and now it is again saving copy and not saving over existing jpg.  

Participating Frequently
December 19, 2019
Please fix this issue, this is infuriating and makes the existing 'save as a copy' 'functionality' (read: hinderance) 10x more annoying
Participant
December 18, 2019
This solution does not work for me.
Participant
December 18, 2019
Same issue here also 😞
Participant
December 18, 2019
Just started experiencing the same issue. Ridiculous.
Inspiring
December 18, 2019
Same problem here. Posting to follow.
PebblePlace
Participant
December 17, 2019
No, that does not work.  I can open an existing JPEG and tell it to overwrite JPEG and Photoshop it does not.  Instead it's this stupid copy-thing...  And, my images are already just one layer (the background layer), thus no layers to merge nor flatten.  Those options are grayed anyways.... well... because there is nothing to merge or flatten.