Skip to main content
helmutsteiner
helmutsteiner
Inspiring
February 16, 2018

P: Saving/editing large PSB files creates artifacts and chunks of layers are missing

  • February 16, 2018
  • 12 replies
  • 521 views

After editing or saving large PSB files (16bit, compressed) chunks of the image are missing or have color banded artifacts.

Here is an example:



I got 64GB of RAM and tested it to be sure that it hasn't any defects and causes the issue. I cannot complete my work anymore with this issue. Please fix this!

    This topic has been closed for replies.

    12 replies

    Hannah Nicollet
    Community Manager
    Hannah NicolletCommunity Manager
    Community Manager
    May 16, 2018
    Hi Helmut,

    So far I haven't been able to reproduce the color corruption that you're seeing with your files. Would you please share the exact steps that you are taking when you make a pano and you edit it? Are you using Automate > Photomerge? Auto-Align? And then which options do you select as far as Layout and the other options? I assume you choose Blend Images Together, but what  about Vignette Removal, Geometric Distortion Correction, and you already mentioned using Content-Aware Fill but in the Photomerge dialog or after?

    Since I'm not seeing what you're seeing I want to make sure that I'm replicating your steps exactly.

    Thanks!!!
    Hannah
    helmutsteiner
    helmutsteinerAuthor
    Inspiring
    February 22, 2018
    Thank you!
    Hannah Nicollet
    Community Manager
    Hannah NicolletCommunity Manager
    Community Manager
    February 22, 2018
    Three times was a charm! Got it - feel free to take it down. Thanks! 🙂
    Hannah Nicollet
    Community Manager
    Hannah NicolletCommunity Manager
    Community Manager
    February 22, 2018
    The file download failed again earlier today but it currently says there is 30 min left, so hopefully this time it works. I'll let you know. 
    F
    FeedbackCommunityMember
    Inspiring
    February 21, 2018
    downloading photoshop 2018 pc win 7
    Hannah Nicollet
    Community Manager
    Hannah NicolletCommunity Manager
    Community Manager
    February 21, 2018
    Hi Helmut,

    I started downloading it, but I don't see it on my machine so I wonder if it was interrupted. I'll start it again now and I'll post here when I have it.

    Thank you,
    Hannah
    helmutsteiner
    helmutsteinerAuthor
    Inspiring
    February 21, 2018

    Have you downloaded the file yet? Can I delete it from the server?

    Kind regards,
    Helmut

    helmutsteiner
    helmutsteinerAuthor
    Inspiring
    February 17, 2018

    http://www.helmutsteiner.net/share/_DSC7526__DSC7577-52_images-pano-sphere.psb
    Please let me know once you downloaded the file so I can delete it from my server!

    Steps to reproduce the crash:
    1) Use magic wand tool to select the empty area on the top right of the image
    2) Use content aware fill on the selected area

    J
    J453
    Legend
    February 16, 2018
    Hannah left ill for the day, but yes, if you have a file that reproduces the problem, that would be helpful. Dropbox URL, etc works for us
    helmutsteiner
    helmutsteinerAuthor
    Inspiring
    February 16, 2018
    Do you want the 6,8GB PSB file to examine the crash? I can reproduce it very easily (GPU en- or disabled)...
    Show more replies
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices