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Participant
May 19, 2021

P: Select and Mask Workspace preview selection tools

  • May 19, 2021
  • 61 replies
  • 3513 views

In the Select and Mask Workspace an update of a selection made with any Tool (Quick Selection, Refine Edge Brush, Brush, Object Selection or Lasso) is NOT showing in the following Views: Onion Skin, On Black, On White, On Layers. In the Views Marching Ants, Overlay, and Black and White it is showing (MacOS Catalina 10.15.7)

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61 replies

Inspiring
August 8, 2021

I don't think this is solved. This worked a few days ago just fine. installed latest updates yesterday and nothing works. Also any time I click on a text layer it auto rasterizes the layer. Extremely frustrating.

Inspiring
July 25, 2021

When I select 'Select and Mask' the panel opens for a milisecond and closes immediately. Has anyone else experienced this?

Participating Frequently
June 9, 2021

You're welcome and thanks for fixing it. 🙂

Strange that on my main PC (PS ver 22.0.0) worked until a few weeks ago.  Then all of a sudden it didn't work.  I researched the bug and 'sometimes' had a sequence that worked but I could never duplicate success twice in a row.  On a newly reformatted PC with just Win10Pro-64 ver21H1 and just a clean trial direct from Adobe, I could never get it working.  On that new PC, I tried ver 22.0.x, 22.3.x, and 24.4.0 and 24.4.1 and nothing worked.

Even weirder, my main PC with an older Windows 10 (20H2) with tons of other apps (anti-virus, anti-spyware, Office, etc.) started working perfectly again!??  On that PC, I disabled all auto-updates.  I never want Microsoft to install updates that force Edge, Candy Crush, Bing, etc. on users, plus if you leave Microsoft to configure 'recommended settings', you will send Microsoft all your info (web sites you visit, your location, whatever you type in cortana, etc.)

For those interest in minimizing Microsoft from spying on you and then selling that info, check out OOShutup10 (https://www.oo-software.com/en/shutup10).

Full disclosure:  I am a Microsoft partner for decade as well as a shareholder.  Do I trust them? Absolutely NOT, but I like how their stock performs in my retirement plan 🙂

Hannah Nicollet
Community Manager
Community Manager
June 9, 2021

Glad they're working for you again! Thanks for following up to let us know.

Hannah

Participating Frequently
June 9, 2021

I installed the latest version of PS 2021 (ver 22.4.2) and it appears to fix the Select and Mask preview problem!  A big thanks to the Adobe team!

I have only tested it on my best 'test' PC (Intel Core i7-10th gen, 16G ram, super fast NVMe drive in an Intel NUC10 tiny case) but so far, it looks fixed!

Strange though, my main PC (Core i5-3rd gen, 8G ram, Windows 10 v20H2 and updates disabled) is running PS ver 22.0.0, the original version and was never patched or updated.  That worked from last fall until around a month ago.  That's when I learned about PS ver 22.4.  I never touched my main PC.  I installed v22.4, 22.4.1, 23.x and even 22.0.0 on another PC and on the other PC, I couldn't get anything to work.  I tried everything (Win10 ver20H1, 21H1, clean installs, different graphics cards).

Then strangely, on my main (original PS 2021 v22.0.0) things magically started working?!!  I reformatted my test PC but couldn't get anything working.

Yesterday, I installed 22.4.2 on my test PC and things are working again.  I am reluctant to touch my main older PC.

As an engineer, I learned long ago, "If it isn't broken, DO NOT FIX it!"

Participant
June 9, 2021

It now works for me, too. Big Sur 11.4

Well done!

Participant
June 8, 2021

I updated to 22.4.2 today and the issue is resolved for me.  Mac OS Big Sur 11.4

Participating Frequently
June 5, 2021

I have experienced this exact issue and I did many many tests.  Here are some of my findings:

- The version of Windows doesn't matter:  Windows Pro 64 bit ver 20H2, ver 21H1, a clean install on a new disk with just Windows 10 Pro and just Photoshop (ie no antivirus or any other program that might interfere)

- All PCs had their BIOS updated and later OEM drivers installed, same for Windows updates

- I tried this on many PCs from desktops ranging from Core i5-3rd gen to Core i7-10th gen, from laptops with build in graphics as well as dedicated graphics, the problem is always there

- I tried Photoshop 22.0, 22.3.x, 22.4.x and all have this issue

- In PS 2020 (ver 21.x) is works perfectly

- This brushes work as seen in the tiny thumbnail, but don't work in the big preview

- The brushes work in the preview IF, the view is set to Black and White

I did, on the rate occasion, get the preview working, but I could never get it working twice in a row.  I tied documenting what worked, but there is never any pattern and it RARELY works.  Sometimes, if I click on select and mask at the top toolbar (instead of in the panel at the RHS), it might help, I tried clearing the preferences, uninstall/reinstall, tried the latest trial version (I am guessing that is most up to date) but it doesn't work.

Hope this helps

Participating Frequently
June 5, 2021

I too am experiencing this exact problem and have run many, many tests.  Some findings:

- Problem happens with Windows 10 Pro ver 20H2, 21H1, it happens on clean installs, ie just Windows and just PS.

- All the BIOS have been updated, all the drivers have been updated

- I tried this on desktops and on laptops, on PCs with build in graphics, with dedicated ATI and NVidia cards, it always happens

- My oldest PC (Core i5-3rd gen, NVidia GT620) is running PS 22.0 and it still happens.  Strange on that PC, it was working a few months ago.

_ I tried PS v22.3, 22.4, 22.4.1, the problem is the same on all versions, on all hardware

The brushes work as can be seen in the tiny thumbnail, but not in the preview.  It does work with the View set to Black & White.

Strange other findings:

Sometimes, I can get it to work but never consistently.  I tried Select and Mask at the top toolbar, I tried resetting the preferences.  On the RARE occasion, it works, but I cannot close PS and the reopen PS and get it to work twice in a row.

I tried PS 2020 (ie version 21.x) and there is works perfectly all the time!

Hope this helps

Dramenon
Inspiring
June 3, 2021

We are able to reproduce the problem in house. We are sorry for the delay but the issue will be addressed in an update, stay tuned...

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