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Byers Video
Known Participant
October 8, 2015

P: Select Color Range Crashes

  • October 8, 2015
  • 10 replies
  • 875 views

When ever I select a color in SELECT / COLOR RANGE and use the shift key to add as I am clicking the image, Photoshop crashes. never happened to me before until this update and it is getting annoying.

This topic has been closed for replies.

10 replies

Byers Video
Known Participant
January 21, 2021

I am going to have to check this out because I have had no issues in Catalina. have not updated this mac to big sur, my others yes, but no adobe on them.

Byers Video
Known Participant
January 21, 2021

switched to Mac 4.5 years ago. no isses so far.

Inspiring
January 21, 2021

Still have this issue in Photoshop v 22.2.1

Mac Big Sur

Inspiring
September 16, 2017
I have had 2 new versions since this was posted and I still have the problem! Windows 7, 64 bit, 16gig ram
Legend
December 1, 2015
This should be solved by the CC 2015.1 update that was released today: https://blogs.adobe.com/photoshop/201...
Inspiring
November 21, 2015


Photoshop unexpectedly crashes when using Selection->ColorRange with following settings:

- Select: sampled colors

- Fuziness: 0

- Eyedropper type: add to sample.

The problem occurs when eyedropper is continuously (by pressing and holding the left mouse button) guided over the image.

After few seconds of such guidance the Photoshop application unexpectedly crashes.

This occurs not for all images.

This one leads to crash:

http://wall.alphacoders.com/big.php?i...
Byers Video
Known Participant
October 8, 2015
I took pictures of our 90 employees, yeah i know, not as many as adobe or others, but all in front of a green screen for use with our website.

been a struggle for each one as it crashes 4 or 5 times before i can get it to work on one person, then it does it again.
Legend
October 8, 2015
Our QE folks are investigating. Thanks!
Byers Video
Known Participant
October 8, 2015
Adobe Photoshop Version: 2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107 x64

Operating System: Windows 8.1 64-bit
Version: 8.1 or greaterSystem architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3392 MHz
Built-in memory: 8131 MB
Free memory: 2551 MB
Memory available to Photoshop: 7046 MB
Memory used by Photoshop: 60 %
Inspiring
October 8, 2015
Which version of Photoshop are you using?
Which OS version are you using?

Have you installed all the Photoshop and OS updates?