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Byers Video
Byers Video
Known Participant
October 8, 2015

P: Select Color Range Crashes

  • October 8, 2015
  • 10 replies
  • 875 views

When ever I select a color in SELECT / COLOR RANGE and use the shift key to add as I am clicking the image, Photoshop crashes. never happened to me before until this update and it is getting annoying.

    This topic has been closed for replies.

    10 replies

    Byers Video
    Byers VideoAuthor
    Known Participant
    January 21, 2021

    I am going to have to check this out because I have had no issues in Catalina. have not updated this mac to big sur, my others yes, but no adobe on them.

    Byers Video
    Byers VideoAuthor
    Known Participant
    January 21, 2021

    switched to Mac 4.5 years ago. no isses so far.

    S
    stillrivereditions
    Inspiring
    January 21, 2021

    Still have this issue in Photoshop v 22.2.1

    Mac Big Sur

    F
    FeedbackCommunityMember
    Inspiring
    September 16, 2017
    I have had 2 new versions since this was posted and I still have the problem! Windows 7, 64 bit, 16gig ram
    J
    J453
    Legend
    December 1, 2015
    This should be solved by the CC 2015.1 update that was released today: https://blogs.adobe.com/photoshop/201...
    F
    FeedbackCommunityMember
    Inspiring
    November 21, 2015


    Photoshop unexpectedly crashes when using Selection->ColorRange with following settings:

    - Select: sampled colors

    - Fuziness: 0

    - Eyedropper type: add to sample.

    The problem occurs when eyedropper is continuously (by pressing and holding the left mouse button) guided over the image.

    After few seconds of such guidance the Photoshop application unexpectedly crashes.

    This occurs not for all images.

    This one leads to crash:

    http://wall.alphacoders.com/big.php?i...
    Byers Video
    Byers VideoAuthor
    Known Participant
    October 8, 2015
    I took pictures of our 90 employees, yeah i know, not as many as adobe or others, but all in front of a green screen for use with our website.

    been a struggle for each one as it crashes 4 or 5 times before i can get it to work on one person, then it does it again.
    J
    J453
    Legend
    October 8, 2015
    Our QE folks are investigating. Thanks!
    Byers Video
    Byers VideoAuthor
    Known Participant
    October 8, 2015
    Adobe Photoshop Version: 2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107 x64

    Operating System: Windows 8.1 64-bit
    Version: 8.1 or greaterSystem architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
    Physical processor count: 4
    Logical processor count: 8
    Processor speed: 3392 MHz
    Built-in memory: 8131 MB
    Free memory: 2551 MB
    Memory available to Photoshop: 7046 MB
    Memory used by Photoshop: 60 %
    F
    FeedbackCommunityMember
    Inspiring
    October 8, 2015
    Which version of Photoshop are you using?
    Which OS version are you using?

    Have you installed all the Photoshop and OS updates?
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