Participant

P: “Send to Lightroom” in Photoshop for iPad not working

Forum|Forum|4 years ago
April 9, 2021
26 replies
5118 views

Hi there,

On an iPad Pro I am trying to use the full workflow starting from Lightroom Mobile, editing in Photoshop for iPad and, after my edits, returning back to Lightroom using the command "Send to Lightroom" now available in Photoshop for iPad (ver. 2.3). The issue is that, after hitting "Send to Lightroom", although the control is returned to Lightroom (where I can see a message saying "Receiving Photoshop Document" and the wheel spinning in the little cloud icon (top right) and "Loading Photo" message), the loading process never ends and I cannot see any Photoshop document popping up in Lightroom as it should be. The problem has been presenting itself on and off, but it seems now to be permanent. All apps and iOS are updated to the latest version. Has anybody else experienced the same issue or have an idea of how to resolve it? I have a ticket open with Adobe, but so far no resolution.

Thanks for your help,

Nic

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P

Pieter Kappetein

Participating Frequently

It is still not working. Edits made in Photoshop on IPad are lost after sending picture back to Lightroom

J

J453

Legend

This issue should be fixed with version 3.0 or later.

S

Sgt.Stress

Participant

Ah thats great news, thanks for letting us know!

M

M Shaw

Adobe Employee

This issue will be fixed in the next build that comes out. Apologies for the breakage, and extended time it took to get the issue addressed.

S

Sgt.Stress

Participant

I logged a ticket for this and the response i got initially was that this only worked on desktop, then i got told it should work and to uninstall / reinstall. Then my ticket just got closed as i apparently hadnt responded despite several emails and comments logged via the support page. Sadly i dont hold much hope of this getting resolved anytime soon.

marcinp87362841

Participant

Sam issue here. It's been 6 months since the problem arised and it hasn't been fixed yet. Any solution?

P.S.
Adobe, please fix it.

R

ryanh81837746

Participating Frequently

I was about ask about this. So glad I came over this post already, I think the app isn't working again as I can't send to Lightroom since the latest update

S

Sgt.Stress

Participant

Same issue for me. However i have found a slightly less iritating workaround. After the image has opened in photoshop, manually close down lightroom. Then the Send to Lightroom button will work, and when you reopen lightroom your edited file is now visible.

giuseppep13786177

Participating Frequently

Not working for me 😞

M

M Shaw

Adobe Employee

This is fixed with the 2.6.2 application update that was released today.

joshuas89765923

Participant

I am currently still having this issue and I have verified I have the latest updates, I have also tried restarting both apps

Jitz L

Participant

Same issue here. Hope to see an update as it's an important feature in my workflow.

M

M Shaw

Adobe Employee

Sorry, something broke with the latest update when using Lightroom to Photoshop round trip editing. We are investigating the issue and hope to have a fix soon.