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defaultw5xvlvy1d2j0
Participant
August 21, 2021

P: Sky Replacement Crashes after latest Update

  • August 21, 2021
  • 13 replies
  • 9793 views

After updating to the latest version of Photoshop, now when I try to use Sky Replacement it keeps going into a Program Error: "Could not complete your request because of a program error".

 

{Moderator edited title - PS-72990}

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    13 replies

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    I
    Ivanvh
    Participating Frequently
    August 26, 2021

    Photoshop geeft de melding van een programmafout,

    wanneer ik een sky replacement wil toepassen in het bestand (..enkel op de laptop).

    Is hier een oplossing voor?

    PECourtejoie
    Community Expert
    PECourtejoieCommunity Expert
    Community Expert
    August 26, 2021

    Hello, please share the contents of help?system info so that we have more information.

    I
    Ivanvh
    Participating Frequently
    August 26, 2021

    Do you meen my computer system info ?


    Processor Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz 2.40 GHz
    Geïnstalleerd RAM-geheugen 8,00 GB
    Type systeem 64-bits besturingssysteem, x64-processor

    S
    susanw70654923
    Participant
    August 22, 2021

    Hello, had a new update to Photoshop CC v 22.5 (on 8/18/21). Today (3 days later) when I went to open up Sky Replacement for my photo, this new message appeared, and now Sky Replacement won't even open. I didn't do anything different since last time I used it!

    "Could not complete your request because of a program error." I don't know what happened or why all of a sudden SR won't work. I do have some additional skies which I had added. But can't access anything.

    What happened and how can I get SR to work again? Thank you.

     

     

     

    I
    Ivanvh
    Participating Frequently
    August 24, 2021

    The same Problem here on my Laptop. Desktop works perfect.

    Ged_Traynor
    Community Expert
    Ged_TraynorCommunity Expert
    Community Expert
    August 21, 2021

    Hi

    Have you tried resetting your Photoshop preferences

     

    S
    Sage5C11
    Participating Frequently
    August 28, 2021

    I am having the same issue as defaultw5xvlvy1d2j0. The sky replacement feature worked fine for several weeks, but after Adobe auto-updated to the latest version, I get this error message every time.

    "Adobe Photoshop has encountered a problem and needs to close."

    I have tried all of the workarounds posted by Adobe here, including resetting preferences as recommended above.

    Nothing is working.

    This is a fantastic feature and I'd REALLY like to get it back up and running. Thanks for any other tips anyone can provide!

     

    J
    J453
    Legend
    August 28, 2021

    @Sage5C11 Thanks for submitting a crash report with your email address! I found it and have asked engineering to take a look.

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