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alllan
Known Participant
October 24, 2020

P: Sliders won't move when rulers are shown (macOS 10.14.6)

  • October 24, 2020
  • 54 replies
  • 2088 views

After installing PS 22.0, there are problems with my sliders. For example, doing a Select / Color Range adjusting the "Fuzziness" slider is problematic. If I try to click on the arrow and slide, it won't move. When I unclick at my end point, it may jump to that point. My best bet is to just click at a point on the slider and let the arrow jump to it. If I try to click, hold, and slide, it will invariably freeze, at some point, and I have to force quit. I notice this also happens with hue/saturation.

I'm on a late-2013 iMac, running 10.14.6. This also happens on a 2017 MacBook Pro, also on 10.14.6.

Thanks, in advance.

 

Allan

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54 replies

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F
FeedbackCommunityMember
Inspiring
December 1, 2020

I found a workaround: hold down the Opt/Alt key and click anywhere on the bar where the Fuzziness slider is (don't try to drag the slider!). After you let go, the Fuzziness will be adjusted to where you clicked. No crashes or freezing.

F
FeedbackCommunityMember
Inspiring
December 1, 2020

I have the same problem on my iMac using Big Sur macOS 11.0.1 and Photoshop 2021 22.0.1

Very frustrating to learn this problem has not been fixed yet...

F
FeedbackCommunityMember
Inspiring
November 25, 2020

Whenever I drag the slider back and forth in the the Select Color Range Tool, Photoshop freezes completely.

Photoshop 22.0.1 Macbook 16" 2019  MacOS Catalina + Big Sur

J
J453
Legend
November 24, 2020

Cool. Glad to hear. I'm going to merge this with another thread. Engineering is working on this issue.

Z
zeetoe25
Known Participant
November 24, 2020

Hi Jeffrey,

Yes, disabling rulers does make it work normally!  Thank you sooo much!  Hopefully, that will get fixed in the next update.  I really like having my rulers up when working on Photos and stuff.

Take care and Happy Thanksgiving!!

Dennis

J
J453
Legend
November 24, 2020

@1567043 @jesajash can you confirm disabling rulers prevents your freeze as well?

J
Community Expert
Jao vdLCommunity Expert
Community Expert
November 24, 2020

Disabled rulers and indeed the freezes are gone and Color Range works again!

J
J453
Legend
November 24, 2020

For folks seeing this, if you disable rulers, are you able to still reproduce this freezing?

J
Community Expert
Jao vdLCommunity Expert
Community Expert
November 22, 2020

I am getting the same freeze. PS 22.0.1 on Big Sur

Z
zeetoe25
Known Participant
November 21, 2020

I have the same problem also.  Using iMac 27in, Late 2019 with 40 GB Ram, 1TB SSD.  Processor 3.7 GHz 6-Core Intel i5.  Graphics card is Radeon Pro 580X 8GB.  I have PS 2020 still installed and I don't have this issue when using PS 2020.  Only happens with PS2021/22.01.

Dennis

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