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Inspiring
January 26, 2015

P: Slow tools/drawing - MacOS 10.10 Yosemite while rulers are enabled

  • January 26, 2015
  • 17 replies
  • 291 views

Since upgrading to Mac OS X Yosemite (see: 10.10.1), Photoshop hasn't been playing nice. All tools that require "drawing" (that is, click-and-drag motions) experience a small amount of lag. It appears that the system is taking a moment to realize that the mouse has clicked, but after that, no lag is observable while actually dragging. This affects tools like the Brush tool, Lasso tool, Marquee tool, Zoom tool, so on and so forth. It's notable that I've not been able to reproduce this with the Polygonal Lasso tool, which is not a drag-motion tool.

This issue CAN BE REPRODUCED ONLY USING THE MOUSE, but the effects are more subtle. Perhaps people using the mouse haven't even noticed. The issue is significantly more troublesome on tablets, however. Using the brush tool with a pressure sensitive tablet pen is a huge headache, if not utterly impossible. On a tablet, the issue is so bad that, often while doing small, quick motions, the program will fail to even register the stroke. Lines simply won't get drawn, for example.

This leads me to believe that 1) it's not an issue with the tablet software, and 2) it is somehow related to pressure sensitivity. Maybe. Again, ALL click-and-drag tools, even those that don't even have a pressure-sensitive option, are affected.

I briefly troubleshooted basics with a support technician who was unable to correct it and, in the end, broke the program completely (opening and closing preferences caused the program to crash, even without changing anything). I was forced to reinstall the whole program from scratch. Despite the headache (and the embarrassment of having a support technician break the program), it did give me an opportunity to test a fresh install. This did not fix anything.

This issue does go away entirely, both WITH AND WITHOUT a tablet, simply by disabling rulers. Don't misread what I'm saying - this is NOT a work-around - not having rulers is not an acceptable workflow for some of us. If I didn't think it were helpful information to expedite the process of FIXING this issue, I almost wouldn't have pointed it out for fear of someone dismissing this issue due to it "having a solution."

I have three versions of Photoshop currently installed: CS6, CC and the CC2014 update. All three of these programs experience this same bug.

This topic has been closed for replies.

17 replies

2091212
Participating Frequently
March 7, 2015
I upgraded to Mac OS X Yosemite 10.10.2 and Photoshop CC 2014.2.2. Working with levels and curves, moving around, the display reaction is delayed and very slow. Finally, properly working with PS is almost impossible now. Does anybody know how to fix this problem. Running PS CS6 on Mac OS X 10.6, I didn't have any problems. My iMac11,3 2,8 GHz Intel Core i5 is quite powerful using 12GB RAM, ATI Radeon HD 5750 1024 MB.
Inspiring
February 11, 2015
Yeah, it seems to have something to do with drawing a lot of little lines for the rulers. We sent our findings to Apple and asked them what changed in MacOS 10.10 to cause this slowdown.
Inspiring
February 11, 2015
Swipe-dragging the canvas disables the rulers momentarily and the issue isn't reproduced then. It's only on click-hold and mouse move.
Inspiring
January 30, 2015
Your information helped narrow it down a bit. Now we have to look at what changed in the OS drawing APIs, and whether it happens with or without GPU, tabbed or floating, etc.
Inspiring
January 30, 2015
I appreciate the confirmation. Hope the information provided was helpful. Let me know if there's any other information I can provide.
Inspiring
January 30, 2015
We have been able to reproduce this, and are investigating the cause.
Inspiring
January 30, 2015
This issue persists into the Mac OS X 10.10.2 update, incidentally.