P: Spring-loaded tool feature is misbehaving

Hahah let's chill

I think that request they are talking about is a user status change (from regular user to adobe employee) for rajneeshc68428823 

Though it will be nice if there's some update again

With all due respect, which is dwindling, y'all have "Put in a request" about 300 times in the last 8 years that people have been asking for a toggle option to turn off Spring-Loaded Tools.

Can the lying stop, please?

Can we just get the feature toggle, please?

I've put in a request for you.

Thanks so much @jane-e , appreciate it.

THANK YOU for finally looking into this and giving us some transparency. This problem with tools swapping if I press the shortcut a tiny bit too long has been hindering me for 2 years now, to the point I have had to work in different drawing programs all together because of frustration. There's a reason the original thread about this problem has more than 1.3K views.

To be honest, concerning the option of disabling the Spring-loaded feature, my fear is that, this issue we are having now, is completely unassociated with the spring-loaded feature but something else within Photoshop. I am really hopeful now that we have staffs from the engineering department here, we can have some progress in solving this.

+1 to leosn and deadlyninja, I never do long presses and switch really fast with quick strokes and on the second stroke the tool goes back to the other one as spring loaded would do but without the long key hold.
And +1 for our extreme frustration of commenting on this issue for several years and feeling ignored or not taken seriously.

I can also make a video recording if that helps but it ll probably look similar to what's been already shared.

I use custom shortcuts, so for me its Q and W (eyedropper and brush) I usually alternate very fast between kestrokes, i never press down on them and make quick strokes or 'eyedrops' to find the colors i want or paint them.Or when erasing (since this action happens when using the eraser-brush combo fast as well) well any combo of keys if you use it fast.

tap Q - eyedropper -  pick a color, lift my mouse/stylus
tap W - make a stroke. lift my mouse/stylus
tap Q - eyedropper- pick a color, lift my mouse/stylus

tap W - the cursor is still eyedropper and im moving the eyedropper around instead of leaving a brush stroke

Now i KNOW for sure that im not holding the buttons to activate the spring feature and my taps are very quick (i know im pressing them too because my keyboard makes loud clicking noises since its half mechanical) I can record this behavior during the weekend if you need to see it in action.

also please understand the frustration on this thread and everyone in it. I personally  have been writting to the adobe community/forums about this bug/feature acting weird for 3 years now, keeping active on few threads that seem to be closed now for no apparent reason, and a year ago one of your colleagues said he was looking into the issue and had sent a feature/bug request (dont remember what it was) and we had no word from him after that. So you have to understand the frustration.

Downloading your each update (which isnt unexpensive) and getting disappointed that this bug/feature still exists.

Just please add the option to turn it off, we're tired of asking about this for years.

P.S.  im on windows 10.

Hi @Vaibhav5E92 @Rajneesh Chavli 

Thank you for returning. I shall apologise for my words.

So let me describe it again clearly if it helps (Or you can watch the video I shared, the issue pop up at the 8-10 sec mark)
https://drive.google.com/file/d/1B7x-G9yvvk6UcJqJm_FF2_KTQCd7_xms/view

What we are encountering at random is this.

•  Press B, Tool switch to Brush
• Stylus/Pen down, stroke on canvas, as brush (everything normal)
• Stylus/Pen up
• Press E, Tool switch to Eraser (It can be an other tools, I am just using Eraser as an example)
• Stylus/Pen down 
• First Stroke, eraser 
• Second Stroke, Tool switch to Brush! <<< There are no key press between the 2 strokes, and it is not limited to just the Brush tool, but any previously used tool, so the reverse (Brush switch to Eraser, or Lasso tool)

So this is what's happening to us.

As for why we think it's the Spring Loaded shortcut feature, for me personally it is because somewhere during these few years of frustation communicating with your fellow colleagues here and on the previous community forum, it had been implied to us that it is just the Spring loaded shortcut, and it's an intended feature... And considering the unique action of the tool returning to the previously used tool, it does fit the description.

@leosn56185363 My senior colleague has much more expertise in this field than me. Please be patient.
Kindly agree if I've mentioned correct steps & behavior here. This will help to clear things out for both sides.

[Part 1]
Here's the issue scenario(quickly alternating between tool keys, no long presses) :- 

• Press B : switches to Brush tool
• Stroke on canvas : acts as a Brush
• Mouse/Stylus up : Brush stroke ends
• Press E(& key up): tool switches to Eraser
• Stroke on canvas : erases the painted stroke
• Mouse/Stylus up : Eraser stroke ends
• Press B : DOESN'T switch to Brush tool, but stays Erasor
• Stroke on canvas : acts as a Erasor
  
  [Part 2]
  Users think that spring loaded shortcuts feature is causing this behavior, which might or might not be the reason.

@Rajneesh Chavli said:

"Yes @jane-e. Haven't requisitioned the employee badge here though."

I've put in a request for you.

~ Jane