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juvelez
Known Participant
September 15, 2021

P: Taking forever in Reading Preferences

  • September 15, 2021
  • 39 replies
  • 8950 views

I have Adobe CC installed on a fast SSD, Photoshop startup is usually done in a few seconds, but lately is taking around 2 minutes in the “Reading Preferences” start stage.

I have done every existing throubleshooting recommended like resetting or deleting Preferences folder and files, manually, or trough Ctrl+Alt+Shift option, I have unistalled and re-installed, etc. but the problem persists like if CC were back in an old and slow mechanical HDD.

    39 replies

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    J
    J453
    Legend
    May 19, 2022

    @alanb976665 If it's graphics related, it may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.

    A
    alanb976665
    Participating Frequently
    May 19, 2022

    It's related to graphics engine. If I uncheck use graphics in performance tab the issue disappears. I've not updated my graphics drivers that are the latest from dell.

    A
    alanb976665
    Participating Frequently
    May 19, 2022

    Has this been solved yet. I have ps cc2022 windows 11and this has just started to happen with nothing changing on my laptop except the update. If I delete adobe settings folder it loads ok but then after that it loads slowly taking ages for reading preferences. Same if I hold down shift/Ctrl /alt key and reset. Loads ok but subsequent start ups take ages on reading preferences. Not loading 3rd party apps make no difference.  I have uninstalled completely wiping all registry references and re installed. First load is fine but subsequent start slow on reading preferences.

    This needs fixing.

      J
      J453
      Legend
      November 16, 2021

      Thanks @RosaPerry !

      RosaPerry
      RosaPerry
      Inspiring
      November 16, 2021

      @J453 

      Here's the link to my Styles.psp which was causing a problem with reading preferences.

      https://www.dropbox.com/s/evjp6d2x130lnc7/Styles.psp?dl=0

      Rosa
      J
      J453
      Legend
      November 15, 2021

      @RosaPerry and anyone else in the thread who finds presets (.psp files) that cause this issue, engineering would like a copy of .psp file to investigate.

        RosaPerry
        RosaPerry
        Inspiring
        November 4, 2021

        @J453 I found out that my Styles preference was actually corrupt. I deleted the preference and now when Photoshop starts, reading Preferences only takes about 3 seconds instead of 50 seconds. 

        Rosa
          Ticiano D`Amore
          Ticiano D`Amore
          Participant
          October 20, 2021

          Just went back to version 22.4.3 and start up time went back to normal. Is an issue with latest version (22.5) in my case. 

          Ticiano D`Amore
          Ticiano D`Amore
          Participant
          October 20, 2021

          The same thing is happening to me since latest updates :(((((

          J
          juvelezAuthor
          Known Participant
          September 26, 2021

          I had to take extreme measures: Unistalled entire CC, first all the apps then the CC app, then removed all Adobe traces on my system: files, folders and registry entries. Only after installed again averything, Photoshop recover its normal loading time.

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