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gnarly-crumb
Participating Frequently
November 7, 2019

P: Temp Files Filling Scratch Disk FAST (possible memory leak?)

  • November 7, 2019
  • 45 replies
  • 5220 views

I work with extremely large PSB files (~20-100 GB). Supercharged Windows 10 machine built for this purpose alone, that includes:

  • NIVIDIA Quadro P4000 (8 GB RAM)
  • 128 GB RAM
  • 1 TB OS Drive
  • 14 TB Data Drive
  • 4 TB Data Drive
  • 2 TB, RAID 0 scratch disk 

Previous project file was 50 GB and used approximately 500 GB of my scratch disk. Current project file is now reduced to 22 GB. After upgrade to PS 2020, I had to add 2 additional scratch disk options and TEMP files are now eating 4 TB and counting! It's creating anywhere from 3 to 8 new 64 GB Temp files every minute when using the program!

After spending 1 hour on tech support, I was told this is normal, expected behavior; to use 10+ times as much scratch disk space as Photoshop 2019!

Screen capture available here:
https://www.dropbox.com/s/r31dzyzsq1uiv2m/Photoshop-2020ScratchDiskIssue.JPG?dl=0

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    45 replies

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    FeedbackCommunityMember
    Inspiring
    November 12, 2019
    Well, I just found out that if I work on my smart object using clone stamp, within only 5 minutes, my scratch file grew to 250GB !!! After a while, it took 350GB, the whole space on my HDD and I had a problem to save my work...

    Something is really wrong as I had no problems in PS2019.
    J
    Jayson Noftle
    Participant
    November 11, 2019
    Yes, I'm having the exact same issue!!! Dozens of 64GB Temp Files are filling all 7 TB of scratch disk space (in about 30 minutes), and then not allowing me to "save". I switched back to PS 2019 and it's not an issue. I've lost many hours of productivity over this issue! HELP! FAST!
    M
    mo-gparrish
    Participant
    November 11, 2019
    Latest "critical update" does not help this issue, in fact, made matters worse. Now showing 0 bytes for file size but still eating my scratch disk! 14+ TB gone in less than 1 hour. 23 temp files in 1 minute. Can't use key strokes, can't check preferences, can't exit the program! Everything gives EXTREMELY helpful "due to disk error" error message. Yes, Adobe, that IS sarcasm!
    T
    TangCanada
    Participating Frequently
    November 8, 2019
    I find this issue happens all the time even with PS2019 ... Photoshop does not clean up after itself either, leaving huge gigabyte orphan temp files.
    F
    FeedbackCommunityMember
    Inspiring
    November 8, 2019
    Same problem here: 500MB file INSTANTLY taking up 75GB of my scratch. Just from OPENING THE FILE.
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