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Cezary
Participant
September 23, 2015

P: Toolbar broken on Windows 10 at 200% scaling on a Dell 5K monitor (5120x2880)

  • September 23, 2015
  • 12 replies
  • 389 views

I am a Creative Cloud Photography plan subscriber. I just upgraded my Windows desktop running 64 bit Windows 10, to a Dell 5K (UP2715K) monitor powered by an Nvidia GTX 960 based card. Because this is a hi-dpi display, i have Windows, and Photoshop CC 2015 set to 200% UI scaling. Unfortunately, the top toolbar is broken in this configuration showing a large black rectangle over three quarters of the toolbar. See attached. Please address this in the next update.

Caesar

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    FeedbackCommunityMember
    Inspiring
    September 28, 2015
    Hi, I think I have the same problem: the toolbar, the horizontal ruler and the timeline panel are partially covered by black rectangles on my 5k monitor. I tried the solutions explained in the link above but nothing happened. The bug is still there, but I have noticed that it disappears when I set the resolution to 4k (3840x2160) or when I select the 100% scaling in Photoshop.

    Dell UP2715K
    Dual NVIDIA GeForce GTX 980 graphics (SLI disabled)
    Photoshop CC 2015
    Windows 8/10

    David Mohr
    David Mohr
    Participating Frequently
    September 23, 2015
    Howdy Cezary,

    I'm not sure, but this look might have the solution to the problem that you're encountering.  https://helpx.adobe.com/photoshop/kb/black-or-white-squares-on-image.html

    If not, please let me know.

    Thanks,
    David
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