Skip to main content
C
Cezary
Participant
September 23, 2015

P: Toolbar broken on Windows 10 at 200% scaling on a Dell 5K monitor (5120x2880)

  • September 23, 2015
  • 12 replies
  • 379 views

I am a Creative Cloud Photography plan subscriber. I just upgraded my Windows desktop running 64 bit Windows 10, to a Dell 5K (UP2715K) monitor powered by an Nvidia GTX 960 based card. Because this is a hi-dpi display, i have Windows, and Photoshop CC 2015 set to 200% UI scaling. Unfortunately, the top toolbar is broken in this configuration showing a large black rectangle over three quarters of the toolbar. See attached. Please address this in the next update.

Caesar

    This topic has been closed for replies.

    12 replies

    Show previous replies
    F
    FeedbackCommunityMember
    Inspiring
    September 28, 2015
    Hi, I think I have the same problem: the toolbar, the horizontal ruler and the timeline panel are partially covered by black rectangles on my 5k monitor. I tried the solutions explained in the link above but nothing happened. The bug is still there, but I have noticed that it disappears when I set the resolution to 4k (3840x2160) or when I select the 100% scaling in Photoshop.

    Dell UP2715K
    Dual NVIDIA GeForce GTX 980 graphics (SLI disabled)
    Photoshop CC 2015
    Windows 8/10

    David Mohr
    David Mohr
    Participating Frequently
    September 23, 2015
    Howdy Cezary,

    I'm not sure, but this look might have the solution to the problem that you're encountering.  https://helpx.adobe.com/photoshop/kb/black-or-white-squares-on-image.html

    If not, please let me know.

    Thanks,
    David
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices