P: Transform/Resize is constrained by default - Want ability to go back to legacy behavior

A fix right around the corner.

Unfortunately Jeff's car had an update. They swapped his steering to go right instead of left, so he turned the wrong way.

So, give him time to get used to the new behavior.

Quick update ... yesterday I opened my adobe account - went through to support and clicked on chat 



Spoiler alert ... get a cup of tea ready ... 

As I literally sat on here for an hour being  passed around to 6 different departments - repeating the same message until I finally got through to someone who actually listened - said about how stupid this situation is - said how much time I lose in productivity - said I wasn't happy about paying what I pay adobe for a suite that's completely inconsistent in the way it works since photoshop was updated when I use multiple apps everyday in a professional capacity - refused to implement any workaround as thats actually against their terms and conditions (to reverse engineer or alter their software in anyway) - and finally said what are adobe going to do ... as I expect some sort of gesture from you for this total screw up

Here was some of the chat ... of the more interesting (yawn) parts ... removed the boring chit chat in the middle ... 

Pronnoy Rajput: Thank you for your patience

Pronnoy Rajput: I really apologize for the inconvenience.

big long explanation of the issue ... 

paul kettlewell: so basically you're going to do nothing ?
Pronnoy Rajput: I apologize for the inconvenience.
paul kettlewell: thats not an answer
paul kettlewell: you're going to do nothing ?
Pronnoy Rajput: If you have any issue in using Photoshop then we have self help link, Video tutorial etc or else I will arrange a call back from technical Team.
paul kettlewell: i have used photoshop for over 20+ years ...
paul kettlewell: I know how it works ... please don't patronize me or insult my intelligence
Pronnoy Rajput: I apologize Paul.

paul kettlewell: so can I get an actual answer you will not do anything?
paul kettlewell: Thats adobe's corporate response to a customer of 20+ years?
Pronnoy Rajput: Paul I really apologize 

Pronnoy Rajput: You can go through the terms and we have not changed  our application
paul kettlewell: here is the link to your own forum on the exact change i am talking about
Pronnoy Rajput: Let me check
Pronnoy Rajput: Thank you for your patience.

Pronnoy Rajput: I apologize Paul, I will arrange a call back and our dedicated team will contact you with in next 24 to 48 hour.
paul kettlewell: i wont hold my breath ...
Pronnoy Rajput: I apologize for the inconvenience.

Pronnoy Rajput: As I am sharing you the link to initiate a new chat and then you will be directly connected to the technical team.

Then passed through to technical team - then passed to customer care - then to accounts - back to customer support - then to technical team - photoshop who then sorted it with billing department  ... 


long story short ...



They closed my old account ... credit of last three months ...  3 x $69.99 refund (was a Creative Cloud for teams account)


They then started a new account ... now paying $29.99 a month for the next year ... 

Doesn't solve the problem ... but at least it's something ... 

anyway update over ... 

I'd say what a sh*t show ... but I think i'd probably get the post deleted ... so instead what a ... poop performance ... !!!

Just retweeted. Thanks, let's keep this movement going.

I did all the tweeting a several weeks back and got no response.

"I just hit them all up on Twitter. Terry just pointed to that stupid config file workaround which I refuse to do. "

"That's just stupid. You've got a fix that takes two minutes to execute."

Um, no...Not really. We don't get PAID by Adobe to edit their software mistakes. We get charged $52.99 to use the programs every month rain or shine, so this is not our responsibility, it is theirs. 

I wrote exactly the same months ago - Comment all Blogs you read about 'magic new photshop update' 
The people write about photoshop (paid influencer or not) how genius it is - and THERE need the comments to be readable for all other user outside of this forum here.

"I just hit them all up on Twitter. Terry just pointed to that stupid config file workaround which I refuse to do. "

That's just stupid. You've got a fix that takes two minutes to execute. And it not only fixes FT, it also fixes Crop, which uses a lot of the same sort of math. What kind of principle are you standing on? I mean, to have a fix that works and refuse to use it while waiting for an official fix that may never come. Suit yourself.

Hell - It was at least a couple of months ago that ol' Jeff came on here and announced to the world that a fix was right around the corner and we would all be ecstatic over it. Pretty long corner I guess. What a waste. I did, however get an email from someone at Adobe wanting my opinions about the current version of Photoshop. I filled out the questionnaire he sent and when I came to the section that asked if they could call me, I said by all means, "I dare you to call me." Crickets so far. 

I just feel this forum is pretty useless. They put us in here to silence us.

They arent reading this.

I just hit them all up on Twitter. Terry just pointed to that stupid config file workaround which I refuse to do. 

Let's see what the others say.

The more of us reach them on Twitter, Reddit, Instagram, anywhere on social media but in this echo chamber then maybe they will start to feel the heat.