Known Participant

P: Undo / History is not functioning as it should (Photoshop v24.1)

Forum|Forum|7 years ago
February 8, 2019
114 replies
16965 views

Command+Z is acting erratic and is not reverting to the prior state. I've experienced it undoing several recent changes but also jumping to random layers. Is there a bug? Can you please advise?

Running 24.1 on Mac (Ventura)

Thank you,

Jason

macOS

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seanmcnally

Participant

Just writing in to say I've experienced this exact problem multiple times, sometimes multiple times a day. Its lost me a lot of work and I'm furious about it. I've just installed an earlier version of PS to hopefully avoid this wretched problem. Get your cuss together engineering.

Skull+Dixon

Participating Frequently

No, that wasn't something I noticed, but I'll keep an eye out for it.

ClaudiaR99

Community Manager

Hello @joshd47512495 did you also see that history events in the History panel stopped recording?

Thanks

J

J453

Legend

Engineering is working on a fix. In the meantime, if you need to roll back to the prior version, here are instructions: If you need to rollback an update, here are instructions: https://helpx.adobe.com/download-install/using/install-previous-version.html

J

J453

Legend

If you need to rollback an update, here are instructions: https://helpx.adobe.com/download-install/using/install-previous-version.html

E

elisel83470729

Participant

Hi

I have the same exact issue also with PS 24.1. I'm on MAC osMontery 12.5.1
It happens randomly, so except saving my file every minute, I don't know what to do to prevent it.
But it's very annoying and stressfull to know that I can lose a big amount amount of work just after using a regular shortcut.
I'm gonna try to downgrade my PS version toto 24.0.1 in the meantime the bug is fixed.

R

RyanKeith

Participant

1. Last tools: brush, lasso and gradient

2. Number of History states: 100

J

Jason_JLDAuthor

Known Participant

Can you please direct us to a download of the previous version? This issue is super frustrating to work around. The reason I ask is because Auto-Update is deleting my prior versions despite the preference being unselected.

Thanks!

J

Skull+Dixon

Participating Frequently

1: What were the last few actions before using the Undo command, what tool was used, what action was done?
I was using the Brush tool in each case.

2: What is the number of History states set in Preferences > Performance > History & Cache?

I have it set to 100.

If I can, I'll try and get a recording and send it to the email you shared.