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Known Participant
February 8, 2019

P: Undo / History is not functioning as it should (Photoshop v24.1)

  • February 8, 2019
  • 86 replies
  • 16801 views

Command+Z is acting erratic and is not reverting to the prior state. I've experienced it undoing several recent changes but also jumping to random layers. Is there a bug? Can you please advise?

 

Running 24.1 on Mac (Ventura)

 

Thank you,

Jason

 

 

This topic has been closed for replies.

86 replies

Participant
December 28, 2022

Using Mac, latest PS (24.1) same issue.

What happens for me is: I work on an image, and if I use command+Z more than 1 step the program takes me back to a state where I more or less just opened the file and set up four layers and made a fill/gradient. Severly anoying.

TheDigitalDog
Inspiring
December 23, 2022

All I'm saying is: I can't replicate with the steps provided. Those are the worst bugs to track down.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
PECourtejoie
Community Expert
Community Expert
December 23, 2022

@TheDigitalDog Andrew, Stefan Klein ran into the issue as well.

Jason_JLDAuthor
Known Participant
December 23, 2022

I am on a Mac. Everything is the latest version.

TheDigitalDog
Inspiring
December 23, 2022
quote

Step 1: Use brush tool to create several brush strokes on a layer (maybe 5 or more)

Step 2: Hit CTRL + Z twice in a row

Expected outcome: Two brush strokes undone on the layer

Actual outcome: All or several brush strokes lost.

 

Again, all working on my Mac. Maybe a Windows bug/issue. 

Anyone on Mac see this, if so, what version of the OS etc?

There IS an obscure history bug where the Info Sampling moves from (as set) Lab values back to RGB with History. Adobe knows about this one. 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
Participating Frequently
December 23, 2022

I am also experiencing this issue.

 

I will Undo some action using Cmd+Z and the history will be set back maybe 30-60 minutes in the past. All the recent actions that should be available in the History panel are then missing. 

 

The last time this happened, the history state was set back farther than where it was when I last saved the file. By selecting File > Revert I was able to at least recover some of the work that was lost. Everything that I had done to the file after the save was missing from the History panel. 

 

I tried opening the auto-recover file, but there weren't any files in the AutoRecover directory. 

 

It happens unexpectedly. Most of the time Undo will perform as expected. The randomness makes it difficult to reproduce, especially when it sets the history back about 30-60 minutes back. You'd have to rely on your memory to retrace all the actions leading up to it.

 

This is with the latest version of Photoshop on Mac OS. I've lost 3-4 hours of work over the past week. I've been trying to save my work obsessively to compensate, which has helped to a degree, but I have still been losing work. Now I recoginize that it happens after performing an Undo, it's either save my work before each Undo or rollback to  the previous version of Photoshop.

Jason_JLDAuthor
Known Participant
December 22, 2022

I should add that I select the layer bounds and then Hide the selection lines. Perhaps Command+H is implicated?

Participant
December 22, 2022

App version: 24.1

Windows 11: up to date

 

Step 1: Use brush tool to create several brush strokes on a layer (maybe 5 or more)

Step 2: Hit CTRL + Z twice in a row

Expected outcome: Two brush strokes undone on the layer

Actual outcome: All or several brush strokes lost. If new layers were created during the working session, those were lost as well. Could not recover progress in history. Edit<Keyboard Shortcuts was checked to ensure keyboard functions were not altered. Toggle Last State was then disabled as a shortcut, however this did not change the outcome. CTRL + Z was carefully pressed each time, but this did not change results. A second computer was used, and the same outcome occured.

 

I switched to the previous 24.0.1 version of photoshop, and that is when the issue immediately resolved and I got the expected outcome. I am not an expert, so I apologize in advance if I missed something.

 

Bojan Živković11378569
Community Expert
Community Expert
December 22, 2022

I can not reproduce problem, everything works fine on Win 11 running Photoshop 24.1.0.

iamreeves
Participant
December 21, 2022

J, you are not alone in this! I have been having this exact same issue ever since I updated to the latest Photoshop.

 

I'll be working along (la da da), I hit CMD Z maybe once or a couple times in a row and then BAM! My file jumps back to an earlier state maybe 30-60 minutes ago? And I lose everything I've just been doing. With absolutely no way to REDO or get back all that work. It totally feels like a glitch. An incredibly frustrating one. 

 

Would love some insight or help on this as well.

Thanks!

Jason_JLDAuthor
Known Participant
December 21, 2022

I've found that history stops recording altogether. I'm unable to replicate it. Is there a preference or hotkey or something that may invoke this?