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January 23, 2018

P: Video Render Stalls at 50%

  • January 23, 2018
  • 69 replies
  • 1989 views

Problem is not solved with update 19.1

This topic has been closed for replies.

69 replies

PhotoManJohan
Participant
November 30, 2018
Hi Hannah. I stand corrected. My Photoshop updated to the latest version today and now I can export video. Brilliant!
Hannah Nicollet
Community Manager
Community Manager
November 30, 2018
Hi Everyone,

To check your Photoshop version and make sure you are up to date, please go to Help > System Info. In the top line you should see "20.0.1," which is the current version of Photoshop.

Thanks,
Hannah
Inspiring
November 28, 2018
Shane & Johan,

Please confirm that you have Photoshop 20.0.x and not 19.x. I ask because there was trouble for some users getting 20.0 to download (such as for Johan a month ago).

If you indeed have 20.0, we'd like to arrange a screen share session to see what is happening.

Thanks.
PhotoManJohan
Participant
November 27, 2018
Like Shane says, it's still the same. Only last week I tried exporting a video on a friend's CC (newest version) and it's exactly the same. Export stops about half way through and stays there until you cancel.
Inspiring
November 27, 2018
Latest version of Photoshop. Tried workaround.
Still not fixed. Come on now this is getting a bit embarrassing!
Legend
November 15, 2018
This issue should be fixed in Photoshop CC 2019 and later. Let us know if you're still having trouble.
Participant
October 31, 2018
Very weird site, with multiple popups asking me to have a callback or a chat. Not so nice.
Inspiring
October 31, 2018

It may be the permission issue or memory issue. You can read this blog to clear your doubt, How to Unblock Adobe Flash Player, they have given solutions for every issue related to Adobe. So, I am sure you'll get what you want.
PhotoManJohan
Participant
October 16, 2018
Just updated Photoshop CC through creative cloud. It's only version 19.1.6 and the video render problem persists. I've never made it past about 60%. Very frustrating, I'm doing stop motion and actually really need that function to work now.
go_ahead_straight
Participant
October 15, 2018
Hi Hannah
I have the multi-tutti-frutti-cc-account with all the apps but it does not show me a newer version than the 19.1.6. I already have.

Best,
Lorena