Participant

P: (Win) Photoshop shows white boxes on artboard canvas with GPU composting

Forum|Forum|2 years ago
March 31, 2024
10 replies
1498 views

When I'm using artboard with GPU Composing checked (on) and trying to move something around the canvas it starts producing a glitch
On canvas it starts to produce squares that show the background of my artboard (if my artboard background is white, it shows white boxes, if black it shows black boxes and so on)

The funny thing:
If I create a mask on my artboard, this glitch/bug just stops

What I've tried:
Turn OFF Native Canvas
Turn ON Old GPU
Turn OFF Multithreaded composing
Updating my graphics card
Updating BIOS

Nothing worked besides Deactivating GPU Composing or creating a mask on my artboards or avoiding working with artboards.

My PC Config:
Ryzen 3700x
16gb RAM
RTX 3070

Win10

All updated.

Nothing is overheating. I use my PC for gaming too.

Thanks for reading. Send help.

{Thread title updated by moderator}

PhotoshopBug.zip

Windows

This topic has been closed for replies.

T

titos93309915

Participating Frequently

it happens to me too. Object and text becomes white. The squares dissapeared when I turn off-on layer visibility

T

tonytony87

Participant

I can confirm I am getting the same issues! After a quick google search I found this thread!! Came to relay to everyone that I have the SAME exact issues (Newest Intel i7, 96GB DDR5, 3090ti with the latest Studio Drivers and updated Windows 11)

Photoshop is super laggi, has strange Vsync issues and has tons of whitesquares popping up all over the place. It feels like it's the GPU generating these glitches!

We need this solves ASAP, 3 computers in the studio have the exact same issues and we are knee deep in a project! with a client file that was made in PS 2024.

We def need a stability update sooner than later.

A

asLuizAuthor

Participant

@Sameer K It looks like it's fixed now, at least for me

Thank you all

J

jasiek

Participant

hello,

is there any solution to this problem? It still occurs on my computer.

P

peterjohnsen1905

Known Participant

@asLuiz Not yet, but I'll give that a shot next time it occurs (it's something that happens often to me but not always, it seems).
Thank you for the tip.

A

asLuizAuthor

Participant

Did you tried creating a mask on your artboard (not on layer)? That fixed this weird bug to me, for now

P

peterjohnsen1905

Known Participant

Same thing here. Created this thread and got some advice similar to what you've been trying. Without effect, I'm affraid:

https://community.adobe.com/t5/photoshop-ecosystem-discussions/nudging-layer-with-arrow-keys-makes-part-of-canvas-white/td-p/14565291#M104809

Sameer K

Community Manager

Hey, @asLuiz.

The team is aware of this unexpected behavior and is working on it.

Thanks for sharing the details and the workaround for the time.

Sameer K

A

Axo Rocha

Participating Frequently

Hello community! I hope you're all doing well. I've been having an issue for a few days now. After some time working, when I try to erase, paint, or do something in a certain part of the canvas, these boxes appear and I can't see anything. Partially solving the problem by turning off and on the layer I'm working on helps, but when I paint again, it happens again.

I've tried some solutions. Initially, I tried restarting and shutting down my computer, which didn't work. I tried uninstalling and reinstalling the program again, but that didn't work either. I also tried deleting my Photoshop settings, but that didn't work either. So I thought it might be a problem with the file itself. I duplicated my strokes to a new file, but the issue persisted! I don't know what to do anymore, as it's a problem to work like this. I hope you can help me out.

VID-20240410-WA0030.zip