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jjcreative
Participant
May 2, 2021

P: Windows and dialogs shifted down on MacOS 12.0.1 Apple M1 Mac Silicon

I recently moved from an Intel Mac to a Silicon Mac and having a bug where the Save for Web: "Save Optimized As" dialog keeps opening in the bottom left corner of the screen, rather than the last location that i had it open before (which seems to be the normal functionality based on how other dialogs retain their last open position). 

 

I am using save for web because I use image slices for game development. I see save for web is now legacy, is there another way i should save slices?

 

Machine: Macbook Pro 16 Apple m1 max chip, MacOS 12.0.1

Adobe Photoshop for Apple Silicon v23.0.2

 

Steps to reproduce: 

CMD+OPTION+SHIFT+S (Save for web)

Click Save button

Save Optimized As file system dialog opens to choose where to save files. This window now always opens in the bottom left corner of the screen all the way at the edge of the screen. I drag it up to center screen each time and it does not remember last location.

 

I also reset Photoshop preferences using the "Reset preferences on Quit" button in the preferences dialog but this did not help.

    返信数 19

    tasarimkafasi
    tasarimkafasi
    Participating Frequently
    June 6, 2022

    I have same problem. This problem was started PS 2022 version. I have M1 Pro Macbook but I have same problem previous device too (Macbook Pro 2018 Touchbar). I mean this is not only for M1 or M1 Pro.

    Eventually this is really very annoying situation...

    E
    EmiliaWest
    Participant
    June 4, 2022

    this is not an apple silicon error as it started happening on my 2017 imac. yes we have tried resetting preferences it makes no difference

    M
    morganm99342096
    Participant
    May 14, 2022

    Has anyone solved this? It's a really annoying bug! I'm on an M1 MacBook Pro, OS is updated and so is CC Photoshop. 

    JohanElzenga
    Community Expert
    JohanElzengaCommunity Expert
    Community Expert
    May 3, 2022

    There are lots of reports that the latest update of Photoshop can corrupt the preferences.

     

    -- Johan W. Elzenga
      TheDigitalDog
      TheDigitalDog
      Inspiring
      May 3, 2022

      Yeah, DO try resetting preferences! 

      Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) immediately after launching Photoshop. You will be prompted to delete the current settings. You can also reset preferences upon a quit if Photoshop is running by going into General Preferences>General>Reset on Quit.

      If that doesn't work, try disabling GPU in the Lightroom Preferences (Performance tab). Any better?

       

      Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
      M
      Michael24296540amt6
      Participant
      May 3, 2022

      No I haven't tried but I honestly can't think that this will be the issue. My Coworker is having the same issue and we have set out preferences individually. 

        marliton
        Community Expert
        marlitonCommunity Expert
        Community Expert
        May 3, 2022

        Hi. Have you tried resetting the preferences? https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

         

        Marlon Ceballos
        aubrey1944
        aubrey1944
        Participant
        April 29, 2022

        Same as earthlight. I found that by clicking on the little arrow next to the destination folder pulldown, it makes a larger dialog box that fits on the screen and it persists between exports. I find that workaround (and it is not a fix) is helpful to me.

        E
        earthlight10794457
        Participating Frequently
        April 13, 2022

        Save for Web > Save Optimized As... The dialogue box not only goes to the bottom left of the screen but one third of it goes OFF SCREEN. I have to grab and move the window back into the display to continue the save operation at all. What nonsense, Adobe!

          J
          J453
          Legend
          April 5, 2022

          @Noriko98A2 @ivak.c 

          Let's get back to a known state in case there's a stale setting somewhere:

          Restore your preferences using this manual method:
          https://helpx.adobe.com/photoshop/using/preferences.html#Manually
          Does it work correctly?
          If that doesn't solve it, you can quit Photoshop and put the Settings folder back.
          If it does solve the problem, I would like to get the folder of settings to try and figure out what is bad with them.

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