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Participant
July 16, 2024

Pen will not allow me to use no fill

  • July 16, 2024
  • 2 replies
  • 204 views

No matter what I do the pen tool will not go to no fill. I can pick every dog gone color under the sun but no the feature that I need. And instead of being able to ask one specific person I have to go around trying to find this and that just to attempted to get a solution to the issue. Since when did our world become so tech centered that we can't have people help people like a support team is supposed to do.

2 replies

jane-e
Community Expert
Community Expert
July 16, 2024

@Caroline38625500iux9 

 

Which mode are you using with the Pen tool? Shape? Path? Is it a closed or open shape? A screenshot that includes your options bar, Properties panel, and Layers panel will help us to see what you are seeing so we can better assist.

 

Since when did our world become so tech centered that we can't have people help people like a support team is supposed to do

 

Adobe Customer Care can look at your screen. Volunteers cannot. Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen  
Type "agent" to get a human.

Do not reply to PMs, which are likely to be scammers.

Jane

 

AxelMatt
Community Expert
Community Expert
July 16, 2024

Sorry, but I don't understand what's your issue. Please describe more detailed what you are trying to and what happened.

As screenshot would also be helpful.

We also need more informations about your system. Please provide a copy of your 'System Info'. This can be get from the Photoshop menu item Help > System Info. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

In the meantime you can try to reset the preferences of Photoshop using the steps described here:

https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

Please backup your settings before resetting the preferences. You can check:

https://helpx.adobe.com/photoshop/using/preferences.html#backup-photoshop-preferences

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI