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caitlin010898
Participant
September 25, 2024

Photoshop 2024 + Beta 2025 freezing when saving edit

  • September 25, 2024
  • 3 replies
  • 600 views

I have tried both Photoshop 2024 and Photoshop BETA 2025 and I'm unable to edit more than one photo before the app freezes. I can still do other edits but because it's not finished saving a previous edit I just create a cue and can't cancel saving the troublesome photo. I have to go into task manager, end the task for photoshop and then even have to restart my whole laptop before I can open photoshop again. It will then let me edit and save 1, maybe 2 photos, before it gets stuck again. I can see via creative cloud an update was recently installed so it seems to have happened since the latest update.

3 replies

Kevin Stohlmeyer
Community Expert
Community Expert
October 21, 2024

@glyndat56488589 Same reply - we need to see your System info to better diagnose an issue. Make sure you have run all available updates.

Participant
October 19, 2024

I am having the exact same problem as Caitlin with photoshop freezing. Any solutions for this?

Kevin Stohlmeyer
Community Expert
Community Expert
September 25, 2024

@caitlin010898 please go to Photoshop Help Menu/System Info and copy/paste the report text in a reply here.