Known Participant

Photoshop 2024 Windows Arm64 SD X Elite Support

Forum|Forum|1 year ago
October 13, 2024
8 replies
2563 views

Photoshop 2024 Windows Arm64 SD X Elite Bugs:
1. There is no option Create Video Timeline/missing menu,

Temporary solution: copy a Photoshop 2024 Windows Intel base folder instalation and replaced in Windows Arm64 (C:\Program Files\Adobe),

https://community.adobe.com/t5/photoshop-ecosystem-discussions/timeline-can-not-playing/m-p/14908823/thread-id/833381

2. I can't play videos even though a video timeline has been created. Even though it is said that the Snapdragon X Elite is powerful enough to handle multitasking processes. Why?

3. Why is there no import image sequence option?

I hope Adobe fix this bugs ASAP, thanks

Windows

This topic has been closed for replies.

Sameer K

Community Manager

Currently, Importing, Exporting, and playback of embedded video layers are not supported in Photoshop for Windows ARM devices: https://helpx.adobe.com/photoshop/kb/windows-arm-support.html

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rnoerachmadAuthor

Known Participant

Even saving PSB files on MBP M1 doesn't take as long as on SP (Surface Pro 11). Why?

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rnoerachmadAuthor

Known Participant

I feel sorry for having a Surface Pro 11 with Windows Arm 64 which is said to be very powerful. In fact my MBP M1 does a better job at handling timeline videos in Photoshop, although it still lags when playing videos, but it works pretty well vs the Surface Pro 11 which doesn't at all. What's going on with the Adobe team in preparing Photoshop Windows Arm in Snapdragon ecosystem?

Please Adobe work harder so that Photoshop on Windows Arm can work like on the M1 ecosystem. Plus where is Lightroom Classic? Thank You.

The image below is the final process of Photoshop rendering on my MBP M1. The process took an hour or two from the beginning until the rendering was finished, but not on SP11, it will never be.

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rnoerachmadAuthor

Known Participant

also no option for image sequance when open file, why? Everything seems not right in Arm ecosystem....

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rnoerachmadAuthor

Known Participant

still, I can not create those menu. Thanks

Sameer K

Community Manager

Hey @rnoerachmad.

I've shared this with the team to review.

Get Photoshop 2025 from the Creative Cloud and check if the issues exist.

Thanks!
Sameer K

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rnoerachmadAuthor

Known Participant

5. I need more responsive/speed for saving the big file like psb file, thanks

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ken_0653

Participant

I am unable to open or import any video files in Photoshop on a Microsoft Surface 7 laptop. Currently running PS version 26.0 but have also tried 25.11 and 25.7. All had the same problem. Is this a known issue and any idea if this will be addressed? System specs below. Thank you.

Microsoft Surface Laptop, 7th Edition, 15” Display

Processor

Snapdragon X Elite 12-core X1E80100 @ 3.42 GHz

System Type

64-bit operating system, ARM-based processor

GPU (Graphics Processing Unit)

Qualcomm® Adreno™ GPU

Memory

16GB LPDDR5x RAM (15.6GB Useable)

Storage

Removable solid-state drive (Gen 4 SSD) 512GB

Operating System

Edition: Windows 11 Home

Version: 24H2

OS Build: 26100.2161

Experience: Windows Feature Experience Pack 1000.26100.32.0

Installed On: 06/01/2024

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from download & install">

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rnoerachmadAuthor

Known Participant

4.

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