Inspiring

Photoshop 2025 26.0 crashes after opening the flash screen

Forum|Forum|1 year ago
November 20, 2024
4 replies
1412 views

I upgraded to Photoshop 2025 26.0. It crashes when opening the flash screen. I replaced 25.9. I tried uninstalling 26.0 and reinstalling 25.9; it no longer opens- same crash. I have uninstalled and tried Beta; it crashes. After uninstalling I have tried Adobe Cleaner and deleted all the previous setting files in Preferences and Application Support. I have a MacBook Pro 2022 with M1 Max and 64 GB memory. I just installed the upgrade to MacOS 15.1.1 and reinstalled 26.0. Same results. I have tried to download the error logs than ran under 15.1, attached.

I also have a MacStudio where 26.0 was installed and is working perfectly.

Sample_of_Adobe_Crash_Processor.txt

Adobe_Photoshop_2025_quit_unexpectedly.zip

spindump.txt

macOS

V

Vailskidreamer

Participant

That worked for me as well. The advice from Fastidious didn't accomplish anything, only holding the shift key while loading allowed it to open. I had just installed the latest On1 Photo Raw with plug-ins and will let them know.

F

FastidiousAuthor

Inspiring

I got the answer from ON1 support. The problem is old ON1 plugins prior to 2025. I went into the CC location and deleted all the old plugins.
MacintoshHD>Library>Application Support>Adobe>Plug-Ins>CC

Thank you all for your advice.

F

FastidiousAuthor

Inspiring

YES! That worked. I will have to let ON1 know. Thank you!