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Participant
August 7, 2026

Photoshop 2026 closes automatically after about 40 seconds

  • August 7, 2026
  • 2 replies
  • 63 views

After several months of correct operation, the program began to spontaneously close. Photoshop 2026 (versions 27.3.1.4 and others), the application consistently shuts down about 40 seconds after launch. This happens regardless of user activity: opening a document, navigating settings, or staying on the Home Screen. The issue reproduces on different computers with different hardware, with updated GPU drivers and reset Photoshop preferences.

Steps to Reproduce:

  1. Launch Photoshop 2026 (version 27.3.1.4).

  2. Wait approximately 40 seconds.

  3. The application closes automatically without warning.


Windows Event Viewer Log:

Faulting application name: Photoshop.exe, version: 27.3.1.4, time stamp: 0x697d544e Faulting module name: Photoshop.exe, version: 27.3.1.4, time stamp: 0x697d544e Exception code: 0xc00000fd Fault offset: 0x000000000102b6eb Faulting process id: 0x3970 Faulting application start time: 0x1DD2653E2BA545D Faulting application path: C:\Program Files\Adobe\Adobe Photoshop 2026\Photoshop.exe Faulting module path: C:\Program Files\Adobe\Adobe Photoshop 2026\Photoshop.exe Report Id: b38ef53d-4c59-4d12-96e9-8bd5073f85c2

 

Additional Information:

The error reproduces on two different computers with different hardware.

GPU drivers are up to date.

Photoshop preferences have been reset.

Only one third‑party extension (AnimDessin2) is installed, but disabling plugins does not affect the issue.

No CrashReport or ErrorLog files are generated by Photoshop; only Event Viewer entries are available.


The crash is linked to Exception Code 0xc00000fd (Stack Overflow). The failure occurs inside the main process Photoshop.exe, suggesting a core application bug rather than a plugin or hardware issue.

Here are the specs of my current PC:
Windows 11 Pro 25H2, CPU Intel Core i3-10105, 32 GB RAM, GPU NVIDIA GeForce RTX 3060 12 GB

    2 replies

    Anshul_Saini
    Community Manager
    Community Manager
    August 7, 2026

    Hi ​@Eugene Ozh,

     

    Thank you for the detailed bug report. A few things I'd like to explore with you. Questions to help us investigate:

    • When exactly did this start? You mentioned, "after several months of correct operation." Did it begin after a specific Windows Update, a Creative Cloud update, or any new software installation? Even something like a new antivirus/security agent or a font manager could trigger this.

    • What version were you on before 27.3.1.4? Did the issue start on an older version of Photoshop 2026, or only after updating to 27.3.1.4?

    • Do you have any custom fonts loaded, particularly large font collections, font management software (e.g., FontExplorer, Suitcase), or fonts installed from non-standard locations?

    • Are there any third-party shell extensions, overlay tools, or accessibility software running? (e.g., Nahimic audio, Sonic Studio, MSI Afterburner OSD, RivaTuner, custom display color profiles from monitor software)

    • When you say "disabling plugins does not affect the issue," how did you disable them? Did you hold Shift during launch to skip all plug-in loading, or did you only disable AnimDessin2 through its own settings?

     

    Targeted troubleshooting steps for your test:

    • Create a new Windows User account/ profile and launch Photoshop from that account. This eliminates any user-profile-level corruption, shell extensions, and startup items that are associated with your current profile.

    • Check your font environment: Temporarily move all non-system fonts out of C:\Users\<you>\AppData\Local\Microsoft\Windows\Fonts and deactivate all fonts in any font managers. Font enumeration at launch has been known to cause stack depth issues in some edge cases.

    • If Windows Security > Ransomware Protection > Controlled Folder Access is enabled, it can sometimes interfere with Photoshop's memory allocation in unexpected ways. Temporarily disable it to test.

    • Try the latest Photoshop Beta build from Creative Cloud > Apps > Beta.

     

    We look forward to hearing back from you.

     

    Best regards,

    Anshul Saini

    Participant
    August 7, 2026

    Thanks for sharing this. Rolling back seems like a practical workaround until Adobe fixes it. I also enjoy following [removed] for design-related content 😊