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Precious_Foresta2ae
Participant
October 9, 2026

Photoshop 27.10 won't load RAW files and causes problems loading Bridge previews

  • October 9, 2026
  • 3 replies
  • 26 views

Hello everyone.

I'm having a problem with Photoshop version 27.10 where RAW files won't open and most image files won't load their previews on Bridge with this version of Photoshop installed. Also, I can't open any file from Bridge into Camera RAW, seems the link between both apps and Camera RAW is broken. Reverting to an older version of Photoshop, like 27.8, makes both Bridge and Photoshop functional again. So it's 100% a Photoshop problem. I've done a lot of testing installing different versions.

Does anyone know if this is fixed in latest 27.11 update or can test this on that newer version, please? I'm not risking installing it without knowing if it's fixed, after all the cleaning I had to do to my PC before reverting back.

Thank you in advance.

    3 replies

    hoku808
    Participant
    October 9, 2026

    I can’t open any files that I have in the cloud.  It lags forever.  We get charged $72 a month now.  You would at least think the dang file system would work.  Why pay extra for cloud space when the cloud doesn’t deliver the file when I want it?  I’m so frustrated.

    J E L
    Community Expert
    J E LCommunity Expert
    Community Expert
    October 9, 2026

    Hi ​@Precious_Foresta2ae, just like ​@johng44721896, I am able to open both .arw and .dng files without any problems (Windows 11 Pro; Photoshop 27.11 Release). Previews show correctly in Bridge v16.0.8.10.

     

    johng44721896
    Community Expert
    johng44721896Community Expert
    Community Expert
    October 9, 2026

    I’m using Ps 27.10.0 on macOS 26.7.1. I can go to Ps File > Open, navigate to images, and choose either .RAF or .ARW raw files to have them open into Camera Raw and then into Ps.

    I can launch Bridge 16.0.8.10, navigate to folders, see .RAF and .ARW raw files, right+click on either of those raw format files and choose Open in Camera Raw. They open in ACR and from there open into Ps.

    What are your computer specs?

    Mine is an M4 Pro Mini with 48GB RAM, 1TB SSD with 700GB free. All my photos are stored on external SSDs. I usually begin edits in LrC, but only used Ps, Bridge, and ACR to see if things would work.

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