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Participant
August 28, 2024

Photoshop Generative Fill Error - We've encountered an issue and can't complete your request...

  • August 28, 2024
  • 58 replies
  • 20913 views

When I use the generative fill to add detail to an image I get the error "We've encountered an issue and can't complete your request at this time.  Thank you for your patience. Please try again later. "

 

The error has persisted since last week.  I have tried severals to use it.  I have updated and reverted to old versions trying to fix this problem to no avail. As of right it now it causing a work stoppage.

 

Thanks,

 

Lisa Noble

 

 

 

58 replies

Participant
February 4, 2025

solve 
go to one step old version or solve 

Participant
February 4, 2025

Problem in 1hours, how to time solution 

Participant
February 4, 2025

same issues

Participant
February 4, 2025

Same problem also. Glad I'm not the only one

Participant
February 4, 2025

its working with me just go to the old version and 25.0 i try on it and its working 

Participant
February 4, 2025

We've encountered an issue and can't complete your request at this time. Please try again later.

Participant
February 4, 2025

Go to creative cloud app .chose the apps tab -in your last photoshop version gonna have 3 dashes at the bottom. Click this 3 daches and chose "other versions"  Chose 25.0 install

Participating Frequently
February 4, 2025
thank you
Participant
February 4, 2025

In the creative cloud desktop app bro, go to apps - Ps - click the bottom left 3 dots and select "other versions"

bheindnp
Participating Frequently
February 4, 2025

The issue seems to be acknowledged and being worked on.

https://status.adobe.com/products/503493/202502040006

 

 

Participant
February 4, 2025

Hey guys, same problem for me all day suddenly. Only fix that worked for me is installing the oldest Ps version (25.0 for me) and it seems to run just fine. 

Hope this helps someone.

Participating Frequently
February 4, 2025
hi, can you please tell me how to roll back to an earlier version? many
thanks