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Participant
September 16, 2026

photoshop isn't opening on my laptop, kind request to solve the issue as soon as possible.

  • September 16, 2026
  • 2 replies
  • 9 views

since today morning i tried may times to open photoshop on my laptop, but it is not opening.

    2 replies

    Srishti Bali
    Community Manager
    Community Manager
    September 16, 2026

    Hi ​@satisfied_Twinkle84bd 

     

    Apologies for this experience. If you’re on Windows, this issue could be related to a recent Windows update.

    Please check out this thread for more information and possible workarounds:
    https://community.adobe.com/bug-reports-711/p-windows-photoshop-v27-9-1-crashes-at-launch-openclon12-dll-exception-0xc0000409-possible-windows-nvidia-driver-conflict-1637546

    Thanks, Srishti Bali | Community & Engagement Strategist, Digital Imaging | Adobe
    Ged_Traynor
    Community Expert
    Community Expert
    September 16, 2026

    @satisfied_Twinkle84bd what exact version of Photoshop and operating system do you have, are you getting an error message, have you tried restarting your laptop.

    The more detailed information you provide the easier it is for someone to help you.